Travel Universal Banker

Travel Universal Banker

United Community Bank is looking for a full‑time Travel Universal Banker. As a Travel Universal Banker, you will have the opportunity to deliver excellent experiences for customers and prospects. This position is cross‑trained to provide service for both teller and platform responsibilities at our branch locations. In addition to assisting with everyday transactions, you will help with customer resolution and financial wellness by having needs‑based conversations and identifying appropriate solutions.

This role requires traveling daily to branches within a specific market area.

• Travel up to 100% within designated market area
• Maintain extensive knowledge of retail bank products and services and look for opportunities to strengthen existing customer relationships and develop new relationships by understanding customers’ needs while considering perspectives and priorities of different customers
• Promote, explain, open and renew financial institution services such as consumer loans (excluding real‑estate loans), IRAs, Certificates of Deposit, safe deposit boxes, etc.
• Drive proactive needs‑based sales conversations through interactions, including service‑to‑sales, teller interactions and appointment setting
• Assist customers financially by delivering loan products, while ensuring packages are correct and complete to minimize exceptions
• Perform teller transactions: receive checks for deposit to accounts, verify amounts, examine checks for proper endorsement, cash checks and process withdrawals; place holds on accounts for uncollected funds, daily balance cash drawer
• Educate customers on options for managing transactions using technology and all other tools and resources available
• Apply product and service knowledge to effectively solve customer problems
• Assist other staff in serving customers, answering telephones and performing other duties as necessary

• NMLS license
• Minimum 3 years of retail sales experience
• 1+ years of experience working in a financial institution
• Ability to work a flexible schedule and to accommodate travel to different branches as needed
• Knowledge of consumer credit structuring and lending practices
• Demonstrated analytical, accuracy and problem‑solving skills
• Strong verbal and written interpersonal communication skills
• Experience with using and demonstrating digital products and self‑service technologies

• Must be able to pass a background and credit check
• This is a full‑time non‑remote position

Non‑Exempt

USD $34,102.00 – USD $49,382.00 per year.

Apply now and become a vital part of our team!

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.