Experienced Tax Professional - Remote

Overview

Join to apply for the Experienced Tax Professional - Remote role at H&R Block
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Joining H&R Block as a Remote Tax Professional means you’ll serve clients with diverse tax needs with the support of an expert team. You’ll receive advanced tax training to help you be successful.

A Typical Day... As you inspire people to make confident, informed decisions about their lives, careers, and money, you’ll build client relationships that will grow stronger every year. The role focuses on serving clients remotely and leveraging virtual tools to support do-it-yourself online tax clients.

• Conduct tax interviews with clients and support do-it-yourself online tax clients through virtual tools (video conferencing, phone, chat, email).
• Generate business growth, increase client retention, and offer additional products and services.
• Understand that teamwork is essential to success — communicate and coordinate regularly with leaders and peers about how remote work is impacting results.
• Grow your tax expertise.

• Experience completing individual tax returns.
• Experience working in a fast-paced environment.
• Access to high-speed, reliable internet.
• Experience and skill with technology (specifically MS Teams and Outlook).
• Ability to communicate complex tax situations concisely via phone, email and chat to inspire client confidence.
• Experience utilizing effective customer service techniques.
• Analytical and problem-solving skills.
• Successful completion of the H&R Block Tax Knowledge Assessment or equivalent.
• High school diploma / equivalent or higher.
• Must complete continuing education requirement and meet all other IRS and applicable state requirements.
• Availability to work a minimum of 20 hours a week during peak tax season.
• Skill in researching information using various tax and publication tools to understand client needs (e.g., IRS Publications/Instructions).

• Ability to conduct tax interviews with clients and support clients through virtual channels (video, phone, chat, email).
• Drive business growth and improve client retention; offer additional products and services.
• Collaborate effectively with leaders and peers to ensure remote work results.
• Grow your tax expertise.

We invest in our people and offer benefits to support health, well-being, and financial wellness. Benefits include medical coverage, 401(k) and ESPP, tax prep benefits for associates, and flexible/remote opportunities.

H&R Block is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

The pay range for this position is listed below. Local minimum wage laws apply. Individual pay decisions depend on factors such as experience, education, skill, performance, and location. Pay range: $16.50/Hr. – $80.00/Hr.

Sponsored Job: #30937

The information above is provided for job posting purposes and does not constitute a contract of employment. Enrollment in or completion of the H&R Block Income Tax Course is neither an offer nor a guarantee of employment.