Licensing Specialist; Remote

Who We Are

Service Mac is a new sub‑servicing entity backed by some of the leading practitioners of the mortgage servicing industry. Service Mac is focused on providing superior technology, products, and services for the mortgage and real estate industries backed by highly personalized service and support. Through continuous innovation and acquisition, our offerings comprise of personalized solutions that span the mortgage continuum and enhance security, compliance, customer satisfaction, and profitability.

Our inclusive, people‑first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all.

Service Mac is a newer, leading subservicer entity backed by some of the leading practitioners of the mortgage servicing industry. Service Mac, with its presence in all states and most territories, in its short‑life span is already recognized as one of the top servicers based on volume and quality. We are approved by Fannie, Freddie, Ginnie, HUD, FHA, USDA and more.

Service Mac is focused on providing superior technology, products, and services for the mortgage and real estate industries backed by highly personalized service and support. Through continuous innovation and acquisition, our offerings comprise of personalized solutions that span the mortgage continuum and enhance security, compliance, customer satisfaction, and profitability.

The Licensing Specialist will be responsible for overseeing, preparing, and maintaining various state lender, collection, broker license renewals as well as corporate filings and reports s position will also assist with filing regulatory reports such as the Mortgage Call Report (MCR), Mortgage Bankers' Financial Reporting Form (MBFRF) and other required state filings. Qualified candidates will have a proven background in preparing regulatory filings.

• Maintain the Company's approximately 97 state servicing, lender, broker and collection agency licenses
• Track and assist with individual licensing (Service Mac does not originate loans, but we have MLOs as required based on our business efforts and licenses we hold)
• Handle renewals, licensing items and new license applications in current and future states
• Oversee and manage all NMLS online system matters related to licensing and registration
• Oversee, handle and process annual filings and reports with various Secretary of State offices
• Implement any change management items relating to licensing
• Maintain and update licensing procedural manuals, job aides and tools
• Assist with preparing and filing the Mortgage Call Report (MCR), Mortgage Bankers' Financial Reporting Form (MBFRF) and other required state filings
• Work on various ad‑hoc licensing projects

• Five (5) or more years of recent licensing experience in the mortgage industry
• Experience using the NMLS system for licensing in the mortgage industry (MLOs, company, and branch licenses).
• Ability to manage multiple tasks/projects simultaneously and demonstrate flexibility and adaptability to changing priorities, including the ability to prioritize workload to meet critical deadlines
• Demonstrated ability to effectively communicate with both internal and external customers, peers, and management
• Detail‑oriented with a strong sense of urgency
• Integrity in handling highly sensitive and confidential information

The pay range for this role is $58,425.00 - $77,875.00

This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job‑related knowledge, skills, experience, business requirements and geographic location.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed…