Loan Assistant II - Houston, TX

Loan Assistant II – Houston, TX
South State Bank

South State’s story is one of steady growth, deep community roots, and a commitment to helping customers move forward. As a trusted financial partner across the South, we combine personal relationships with forward‑thinking solutions and focus on building trust, fostering lasting relationships, and pursuing excellence.

• Assist in tracking and managing the loan pipeline, loan maturities, uninsured reports, and past‑due reports to ensure timely processing and adherence to deadlines.
• Prioritize tasks effectively to meet processing goals and customer expectations.
• Provide backup support to other Loan Assistants for PTO requests and absences.
• Stay knowledgeable of State and Federal lending regulations, documentation requirements, and bank policies to ensure compliance.
• Collect and organize all necessary documentation from borrowers, including income verification, credit reports, and identification.
• Input data into loan processing systems accurately and efficiently.
• Order title searches, UCC searches, appraisals, and flood certifications as needed.
• Coordinate closings with lenders, attorneys, insurance agents, and clients.
• Initiate the disbursement of closing funds and issue loan proceeds via checks and/or wires.
• Review closed and funded loans for document completion, ensuring that loans are booked in a timely and accurate manner.
• Contact settlement agents, the register of deeds, and title insurance agencies to obtain post‑purchase documentation; maintain a tickler system for outstanding post‑closing documentation and report status during weekly meetings.

• Maintain clear and effective communication with up to three lenders and other stakeholders throughout the loan process.
• Provide exceptional client service by offering assistance and responding to questions and requests for information.
• Noti Fy clients of any issues or discrepancies and assist in resolving them.

• Advocate our culture by delivering prompt, efficient, and exceptional customer service.
• Build internal and external relationships with customers.
• Demonstrate commitment to the company’s core values.
• Show strong work ethic, results orientation, and dedication to meeting deadlines and achieving department goals.
• Participate with community organizations and projects.
• Engage in learning and development for continued personal and professional growth.

• Ensure confidentiality of all sensitive material, direct documents to the appropriate parties, obtain approvals, and meet deadlines.
• Adhere to compliance, security, and internal guidelines, and prevent fraud to protect customer assets.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Excellent time‑management, organizational skills, and attention to detail.
• Strong communication and interpersonal skills.
• Proficiency with Microsoft Office.
• Ability to prioritize tasks, think independently, and solve problems.
• Exercise good judgment and personal responsibility, working with limited direction.

• Education:
  
  A high school diploma or equivalent is required. A bachelor’s degree or additional coursework in banking, finance, or lending is an asset.
• Experience:
  • 3‑4 years of experience in commercial lending documentation.
  • 3‑4 years as a Loan Assistant I or comparable role.

Required annual compliance training and new employee orientation.

Must effectively access and interpret information on computer screens, documents, and reports. This position requires significant time at a computer, either sitting or standing at a desk.

This position may be in a cubicle or private office environment. If applicable, telecommuting roles (hybrid or fully remote) must have a secure home office environment free from background noise and distractions, with a reliable private internet connection (cable or fiber preferred).

Travel may be required to meet with lenders and/or clients, attend all‑hands meetings, career development sessions, site visits, and acquisition/merger support.

Equal Opportunity Employer, including disabled/veterans.

Mid‑Senior level

Full‑time

Finance and Sales;
Industry: Banking