Working Capital Manager

At International SOS, we are in the business of protecting and saving lives. For 40 years, we have delivered customised security risk management, health, and wellbeing solutions to organisations worldwide. With a presence in 90 countries and a team of nearly 13,000 experts, we provide 24/7 support to help organisations fulfil their Duty of Care responsibilities.

Now, we’re looking for talented individuals to join our team and make a difference.

The Regional Working Capital Manager is a key member of the Americas MS Regional Financial Leadership Team, responsible for driving liquidity optimisation and ensuring robust governance of billing, collections, credit control, cash flow management, and bank account rationalisation across the region. This role is accountable for delivering on the Group’s major working capital KPIs—such as DSO, AR over 60 days, CIT, WIP, Cash Conversion, and Capex management—while embedding compliance and best practices.

The position partners closely with country finance teams, regional leadership, NAM Transactional Services, MSBL, and Shared Services to streamline processes, enhance efficiency, and support strategic initiatives that optimise working capital performance.

This is a full-time hybrid 8:30 am until 4:30 pm role based out of our Leduc head office. Mondays/Fridays are work from home days;
Tuesday, Wednesday, Thursday are in office.

• Lead Billing, Credit Control, and Regional Working Capital teams; coach and mentor for continuous improvement and capability building.

• Drive initiatives with Country Finance Heads and GMs to achieve KPIs for cash conversion and liquidity optimisation.
• Partner with business units to minimise process gaps and optimise cash flow.

• Ensure accurate and timely billing in compliance with Group policies and KPIs.
• Oversee debt recovery negotiations and support business owners in resolving overdue accounts.
• Develop and monitor performance dashboards for billing and credit control to enable proactive corrective actions.

• Deliver accurate month-end reports, forecasts and budgets in alignment with Group guidelines.
• Monitor receipts and payments forecasts; proactively manage deviations and ensure cash optimisation.

• Embed and monitor compliance with Group billing and credit control policies across the region.
• Identify, mitigate and elevate credit risks; maintain consolidated risk reporting and doubtful debt provisions for CFO review.

• Collaborate with Group Treasury on bank account administration and manage banking relationships for guarantees and bonds.
• Streamline banking operations and optimise bank charges in coordination with Treasury.
• Coordinate regional funding requests with Group Treasury to ensure compliance and efficiency.

• Lead transformation initiatives to improve working capital processes and enhance efficiency.
• Continuously review and optimise workflows for efficiency and quality of information flow.

• Financial Expertise:
  Strong financial background with advanced Excel skills (pre‑requisite); experience with Cognos and SUN6 is an advantage.
• Analytical & Methodical:
  Highly skilled in financial analytics with inquisitive thinking, attention to detail, and a structured approach.
• Leadership & Team Development:
  Proven ability to lead, coach and mentor teams across multiple locations and time zones; experience in building high‑performing teams.
• Change Management & Agility:
  Resilient and flexible with a demonstrated ability to lead transformation and process improvement in an unstructured environment.
• Critical Thinking & Problem‑Solving:
  Strong capability to analyse complex issues, develop solutions and deliver results in fast‑paced, dynamic settings.
• Communication & Cultural Awareness:
  Exceptional communication skills with the ability to interact effectively across diverse cultures and organisational levels.
• Banking & Treasury Coordination:
  Familiarity with banking operations, treasury processes and cash management.
• P…