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FIU Manager Complex Customer Risk; Remote

Remote / Online - Candidates ideally in
Winter Haven, Polk County, Florida, 33884, USA
Listing for: SouthState Bank
Remote/Work from Home position
Listed on 2026-01-01
Job specializations:
  • Finance & Banking
    Risk Manager/Analyst, Financial Compliance
Job Description & How to Apply Below
Position: FIU Manager Complex Customer Risk (Remote)

2 days ago Be among the first 25 applicants

The South State story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward. Since our beginnings in the 1930s to becoming a trusted financial partner across the South and beyond – we are known for combining personal relationships with forward‑thinking solutions.

We are committed to helping our team members find their success while maintaining the integrity of our values: building trust, fostering lasting relationships and pursuing excellence. At South State, individual contributions are recognized, potential is cultivated and team members are inspired to achieve their greater purpose. Your future begins here!

Summary/Objectives

The FIU Manager/Complex Customer Risk supports the Bank’s enterprise‑wide BSA/AML/OFAC Program to assist management in minimizing the Bank’s exposure to BSA/AML/OFAC risk by performing up front and ongoing due diligence of complex commercial customers utilizing a variety of resources and tools to assess customers for BSA/AML/OFAC risk and recommend appropriate risk mitigation. The FIU Manager/Complex Customer Risk must keep abreast of the current and emerging BSA/AML/OFAC regulations and financial crime trends and understand the Bank’s risk appetite to assist in managing and identifying higher risk accounts.

It is the policy of South State Bank to comply with the Bank Secrecy Act (BSA), USA PATRIOT Act, and the requirements of the Office of Foreign Assets Control (OFAC), and other related anti‑money laundering/ anti‑terrorist financing initiatives. The Bank has established a Bank Secrecy Act/ Anti‑Money Laundering/Office of Foreign Assets Control (BSA/AML/OFAC) Compliance Program, covering all requirements of the BSA, USA PATRIOT Act and OFAC rules and regulations.

Upon completion of required training, the Board of Directors of South State Bank shall hold each employee accountable for adhering to the established operating procedures and internal controls as set forth in the Bank’s BSA/AML/OFAC Program. Continued instances of non‑compliance or willful violation of law may result in disciplinary action, up to and including termination.

Essential Functions
  • Manage the department workflow and ensure duties of staff are performed as expected;
  • Conduct periodic quality control reviews to ensure high risk reviews are properly documented and unusual activity referrals are generated as warranted;
  • Develop and propose recommendations to address BSA/AML/OFAC risks and processes requiring enhancements;
  • Understand trends in underlying customer data and detect risks that warrant decisioning;
  • Discuss and expose unique complex customer types, structures, financial products, services, and other AML risks;
  • Analyze new and existing complex business relationships to determine risk and provide recommendations for approval or denial;
  • Assist in the creation and maintenance of case files documenting all information used in the review of certain higher risk industries;
  • Read, analyze and interpret Federal and State banking regulations related to the Bank Secrecy Act and Anti‑Money Laundering statutes and regulations;
  • Maintain proficiency in all aspects of BSA/AML compliance; attend regular BSA trainings as assigned;
  • Adhere to all provisions of South State Bank policies and procedures, including the confidentiality policy, code of ethics and BSA/AML/OFAC policies and procedures;
  • Provide recommendations on adding, retaining, or removing customers to/from the bank’s high risk customer monitoring process through collaboration with management;
  • Other duties and responsibilities may be assigned, according to the needs of the Bank;
  • Familiarity with bank operations in general.
Competencies
  • Familiarity with various AML monitoring systems and commercial research databases;
  • Familiarity with complex customers such as third party payment processors and senders, private equity/venture capital, program managers, institutional investors and Fin Tech companies;
  • Strong research and problem resolution skills;
  • Ability to work and thrive in a fast paced, high intensity, high demand and deadline driven environment;
  • Self‑motivated,…
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