Mortgage Loan Officer - Dover, DE

Originates first mortgage loans, promotes the financial institution and lending services to the real estate community and helps identify and serve the community’s financial needs through home loan counseling, real estate agent seminars and sales meeting, and by participating in and promoting the institutions community actives.

• Solicits first mortgage loans by going out to clients. Informs prospective loan clients of the institutions underwriting guidelines and applicable government regulations
• Assists loan applicant in completing application and necessary disclosures.
• Completes loan application and pre-processing functions in a timely manner – prepares for review initial disclosure including Loan Estimate
• Enters data from new loan applications and other documents into computer system.
• Orders credit reports and other items as needed.
• Answers incoming calls and schedules appointments.
• Provides follow-up on a consistent basis with borrowers, and agents to complete processing.
• Communicates complex approvals or denials to the borrower-agents including real estate agents / builders.
• Responds to inquiries from borrowers regarding status of loans in process.
• Completes necessary information such as log entries and business sourcing.
• Distributes Bank approved marketing materials and general information.
• Actively participates in local business development activities as directed by the Bank.
• In the performance of respective duties, must maintain knowledge of and ensure compliance with the Bank Secrecy Act and all other regulatory, security and bank policies.

• In the performance of respective duties, must maintain knowledge of and ensure compliance with the Bank Secrecy Act and all other regulatory, security and bank policies.
• HS Diploma or equivalent
• Two to four years related mortgage or similar sales experience or equivalent.
• Thorough working knowledge of real estate documentation, policies, compliance, and procedures.
• High level of proficiency with mortgage loan processing and underwriting systems.

• Commitment to excellence and high standards.
• Excellent written and oral communication skills.
• Strong organizational, problem-solving, and analytical skills.
• Ability to manage priorities and workflow.

• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.

• Acute attention to detail.
• PC proficiency.
• Excellent customer service skills.
• Proven ability to handle multiple projects and meet deadlines.
• Strong interpersonal skills.
• Good judgement with the ability to make timely and sound decisions.

• Demonstrated ability to calculate figures and amounts such as discounts, interest, commissions, and percentages.
• Ability to effectively present information and respond to questions.
• Ability to effectively communicate with people at all levels and from various backgrounds.

WORKING CONDITIONS:

This position is a remote role that requires traveling out to clients.