Disbursements Coordinator

One of the best‑known names in cruising, Princess is the world’s leading international premium cruise line and tour company, carrying millions of guests each year to hundreds of destinations around the globe. We give our guests the Medallion Class experience others simply cannot. The Love Boat promises something for everyone.

We are looking for an amazing Coordinator, Disbursements to fill this role, which is based in our remote office. This position is responsible for ensuring the accurate and timely disbursements (wires, ACH, checks) for the company and all associated A/P Disbursement responsibilities, including processing, bank research, ad‑hoc reporting, follow‑up with bank personnel, and utilization of resources (people & systems) within corporate values, policies, and controls.

Work with bank personnel to troubleshoot, return, and missing payments that did not reach the destination. Provide excellent internal and external customer service and safeguard company assets and customer data. Drive 1099 reporting & B Notices for Princess Cruises and Cunard North America. Work with third‑party SOVOS for annual 1099 testing and TIN mismatch resolution.

Here is a summary of what Princess is looking for in its Coordinator, Disbursements. Is this you?

• Preps and submits Payment Disbursement reports for review and accuracy, for various legal entities, and currencies before the bank's cut-off times.
• Upload payment files through various online banking systems. Research and track payment status utilizing various banking tools.
• Review vendor banking setups in Oracle for accuracy and successful payment transactions. Submit global vendor maintenance forms for new banking on returned payments.
• Preps Void forms accurately for payment reprocess or invoice cancellation. Review returned payments and initiate corrective action.
• Make recommendations for process improvement.
• Monitor and resolve transactional workflow issues with the team.
• Assist with resolving issues and answering questions for internal and external customers, including ad‑hoc reporting and special projects.
• Drive 1099 reporting & B Notices for Princess Cruises PCL, Cunard North America. Work with third‑party SOVOS for annual 1099 testing and TIN mismatch resolution. Training / collaborating with One Source on TIN requirements to ensure correct TIN information is added to Polar for Travel Agents.
• Works with the GSM team to update TIN information on suppliers as needed. Troubleshooting for the 1099 platform. Monthly review of TIN reporting issues and updating with GSM, Polar One Source team, suppliers, and travel agents as needed.
• Review multiple bank account recs for PCL, working with the Treasury department to identify bank items. Create journal entries to clear outstanding rec items, payment returns, or manual payments.
• Perform high‑level banking review and research for accuracy and adequacy utilizing various online banking tools for returned payments, participates in/completes other assignments as deemed necessary, ensuring accuracy and timeliness. Researches and resolves problems, keeping the supervisor informed of issues that may require management awareness. Maintain updated desktop procedures.
• Make recommendations for process improvement.
• Performs other duties as assigned.

• ERP accounting systems expertise in a large company environment. i.e., Oracle, SAP, JD‑Edwards.
• Banking platform experience: i.e., JPM Access;
  Cash Pro (BofA).
• International banking knowledge preferred (IBK/SWIFT/CLABE).
• Oracle Payables and Mark View experience desired.
• Excellent organization skills.
• Intermediate Word and Excel.
• Ability to work in a fast‑paced production environment.
• Clear communication skills (written and verbal) and commitment to excellent customer service.
• 3‑5 years’ experience with finance / banking / A/P‑Disbursements related functions; 1099 filing/processing & B‑Notice expertise.
• Associate's degree or appropriate experience preferred.

• Cruise and travel privileges for you and your family.
• Health benefits.
• 401(k).
• Employee stock purchase plan.
• Training & professional development.
• Tuition & professional certification reimbursement.
• Re…