Senior Manager, Senior Counsel

Senior Manager, Senior Counsel
Capital One Canada

161 Bay Street, Toronto, Ontario, Canada

About Capital One Canada
For over 20 years, we’ve been on a mission to change banking for good and build relationships by making credit accessible, simple, intuitive, and rewarding. We want to help Canadians succeed with credit, because we believe in people — in our customers, in our associates, and in talent like you!

About The Team
The legal team is part of the Risk, Oversight, Corporate Affairs, Advisory group (“ROCA”) within Capital One (Canada Branch). ROCA leads with integrity to empower informed decision‑making and enable responsible growth.

The legal team is an important part of ROCA that provides advice and support to the business and corporate support areas in a timely and professional manner.

About

The Role
Reporting to the Director, Assistant General Counsel, you will have a broad range of responsibilities with respect to providing legal guidance in relation to Capital One’s Canadian credit card program. The ideal candidate will be a senior counsel with extensive Canadian credit card experience who is highly motivated and can take ownership of their work with minimal supervision.

You will partner closely with business teams and stakeholders to support initiatives to provide practical and timely advice to ensure Capital One (Canada Branch)’s operations are well managed. You will have the opportunity to be innovative while ensuring that we manage risk to meet legal and regulatory requirements.

Your Responsibilities

Support Capital One (Canada Branch)’s business as a federally regulated bank, by providing timely legal advice with respect to all aspects of a credit card business, including consumer protection, marketing, intellectual property, customer acquisitions, AML, Payments Canada, loss mitigation, fraud, and bankruptcy and insolvency.

Conduct legal research and translate legal advice into practical, actionable business terms.

Advise on new and upcoming legislation, regulatory expectations, and participate in external forums such as the Canadian Bankers Association, as necessary.

Develop legal guidance and other tools to support business partners that operate in complex legal spaces.

Participate in cross‑functional teams to address special projects, such as implementation of legislation, new products, and risk management.

Perform other responsibilities as requested.

Basic Qualifications

A law degree (LLB or JD) from an accredited law school and license to practice in Ontario.

10+ years of relevant credit card experience in the financial services industry, whether in private practice, in‑house, or government.

A self‑starter with a proven ability to work independently, who is also comfortable working as a team player in a meaningful, collaborative way.

Comfortable interacting with associates across various departments and job levels.

Ability to manage a large volume of work, including complex legal issues with minimal supervision.

Strong legal research skills, together with effective communication and writing skills, to provide clear advice both verbally and in writing.

The ability to provide clear and actionable legal guidance to business teams.

Knowledge of the business and regulatory environment in which Capital One (Canada Branch) operates.

Working at Capital One
Enjoy a hybrid work environment, with 3 days in the office. Build a comfortable workspace with our one‑time, Work From Home allowance and enjoy our head office located conveniently across the street from Union Station.

Live well—physically, financially and emotionally. Receive support for you and those who are most important to you, with full coverage for spouses, domestic partners, and dependents. With up to $3,000 in mental health coverage and up to $5,000 in tuition subsidies per year—and much more—you’ll discover that Capital One is committed to helping you live your best life.

We may use your information for automated decision making. We may, for certain purposes, render a decision based exclusively on automated processing of your personal information as part of the candidate screening process.

Capital One Canada is an equal opportunity employer…