Accounts Receivable Staff Accountant

About the Team

Our Finance team ensures we are accountable and on track to company strategies. Their responsibilities include forecasting, in-season management, and analysis across business units. From sales and margin to operations and expenses, our Finance team provides consistent, accurate information to cross-functional partners to support Pet Smart's growth initiatives.

At Pet Smart, teamwork and connection are core to how we thrive. This role is based at our Phoenix Home Office, with an expectation of working a minimum of four days in the office each week. In a standard work week, associates may work up to one remote “flex day” (with leader approval). Our hybrid approach is designed to foster strong collaboration while also supporting flexibility and individual success.

The Accounts Receivable Staff Accountant provides essential accounting and administrative support for the company’s receivables processes. This role is responsible for executing daily billing, collections, and cash application tasks, supporting both the merchandise and marketing vendor‑funded programs and the Pet Smart Veterinary Services business. The position partners with internal and external business contacts to ensure accurate and timely processing of receivables, contributing to the company’s financial health and operational efficiency.

• Prepare and send monthly billings for merchandise, marketing programs, and Pet Smart Veterinary Services clients.
• Apply cash receipts and support daily collections activities.
• Communicate with internal teams and external business partners to resolve billing and payment issues.
• Support the Company’s store purchase order and coupon collection programs, including related audits.
• Prepare daily and month‑end journal entries to support departmental processes.
• Complete general ledger reconciliations on a monthly basis.
• Assist with billing and receivables management for Pet Smart Veterinary Services, including invoice preparation, payment tracking, and account reconciliation.
• Complete assigned ad hoc projects and support process improvement initiatives.
• Maintain accurate records and ensure compliance with company policies and procedures.

• Bachelor’s degree in Accounting, Finance, or related field.
• 1‑2 years of Accounting or Finance experience.
• Proficiency in Microsoft Excel (vlookups, pivot tables, sum‑ifs, etc.).
• Strong attention to detail and ability to multi‑task.
• Effective communication and organizational skills.

• Experience with accounts receivable processes in a retail or veterinary services environment.
• Familiarity with ERP or accounting software.
• Ability to analyze data and recommend process improvements.

• This role requires collaboration, teamwork, and face‑to‑face interaction with colleagues, leaders, and/or clients.
• Being in the office ensures access to leaders, cross‑functional partners, and resources necessary to make timely decisions and drive results.
• On‑site presence in accordance with our Flex Smart policy supports our culture of innovation, mentorship, and engagement, which is integral to our success in developing the best team.

* This is not intended to be an all‑inclusive, exhaustive list of all essential job functions for this position. Pet Smart retains the right to change or assign other required job duties to this position.

At Pet Smart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we empower our teams with the tools, resources, and opportunities to grow and succeed.

We’re more than a workplace, we’re Team Pet Smart. Together, we grow, collaborate, and challenge ourselves to be the best in all we do. Our culture is built on belonging and shared purpose, where every voice and experience matters. Guided by our values, we strive to do what’s right, lead responsibly, and bring our passion for pets to life every day.

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