Consumer Loan Processor - II

Position: Consumer Loan Processor I - II

Consumer Loan Processor I - II role at Westerra Credit Union.

Westerra Credit Union provided pay range

This range is provided by Westerra Credit Union. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$20.00/yr – $24.68/yr

Why Westerra?

Here at Westerra Credit Union, every employee counts. Our teams are made up of high-performing individuals committed to being HONORABLE
, INVENTIVE
, and CURIOUS – qualities that make us GREAT
! Each person brings their authentic self to work every day, and we want you to feel comfortable being YOU
.

All of our team members work towards a shared purpose: to teach one another to prosper. We strive to be a modern financial community where we all truly belong
, both for our employees and the members we serve. We look forward to seeing how you will contribute to this purpose by positively impacting our members’ lives through personal attention, financial education, community engagement, and more. This is true for every role, as we are all member-facing.

Founded by schoolteachers in 1934, we are a learning organization at our core. We embed a growth mindset in our employees, ensuring that we all prosper together! If you’re ready to make an impact and join a community where you can grow, belong, and thrive, we encourage you to apply today and help shape the future of Westerra!

What is the role?

This role provides consumer lending support and guidance to internal teams, non-members, and 3rd party companies, aligning with Westerra Experience service initiatives. It requires an in-depth understanding of Westerra’s consumer lending products and involves gathering loan-specific details and documentation from members or partners. The role also includes reviewing final loan details, payment methods, closing options, loan documents, and funding. Additionally, the position offers guidance to other departments on lending matters and ensures accuracy, timeliness, and follow-up in processing loan applications.

What

I’m Bringing… Consumer Loan Processor I Experience/

Education:

• 0-1 year experience in customer service
• High School Diploma, GED or equivalent work experience
• Understanding of consumer lending regulations preferred
• Notary certification, or ability to obtain

Consumer Loan Processor II Experience/

Education:

• 2 years of similar or related experience
• High School Diploma, GED or equivalent work experience
• Basic knowledge of consumer lending regulations
• Notary certification, or ability to obtain

What is the work environment like, and are there physical requirements for this role?

• Typically a dispersed, flexible team environment both on Westerra campus and remote
• Hybrid – required to be onsite at least 2 times per week, with the possibility of changes based on business needs.
• Works primarily at desk

Salary

The starting pay rate will be dependent on experience with consumer loan processing and internal equity. The Consumer Loan Processor I position starts between $20-$22.44 per hour and the Consumer Loan Processor II position starts between $21-$24.68 per hour. In addition to the starting range, this role is also eligible for Westerra’s self-funding reward plan. This plan pays out a cash incentive annually if the company hits specific criteria tied to our financial goals and you will have a direct impact on the outcome of those results!

What

are some of our benefit offerings?

• Three health plans through UHC that offer a variety of coverage options, including HSA and FSA options
• Two dental plans through Delta Dental
• Basic life and AD&D insurance, short-term disability and long-term disability
• 20+ days of paid time off (PTO) per year
• Anniversary time off that consists of 1+ days of paid leave for each anniversary year (PLAY)
• 16 hours of volunteer time off (VTO) per year
• 11+ paid holidays
• 401(k) that includes up to 6% match
• Up to $5250 per year for educational reimbursement
• 4 weeks of paid parental leave
• Mental health resources including an Employee Assistance Program (EAP)
• Home office reimbursement of up to $600/yr for hybrid/remote roles
• Individualized learning and development programs

Please note, applications will be accepted until at least January 8, 2026.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Finance and Sales

Industries

• Banking

#J-18808-Ljbffr