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Mortgage Loan Partner

Remote / Online - Candidates ideally in
Billings, Yellowstone County, Montana, 59107, USA
Listing for: True Lending Company
Full Time, Remote/Work from Home position
Listed on 2026-01-14
Job specializations:
  • Finance & Banking
    Banking & Finance
  • Administrative/Clerical
    Banking & Finance
Salary/Wage Range or Industry Benchmark: 41600 - 48500 USD Yearly USD 41600.00 48500.00 YEAR
Job Description & How to Apply Below

Are you looking to work alongside leaders in the mortgage industry who will help you grow your career? We’re looking for a full-time loan partner that will provide administrative and client-facing support for our divorce mortgage lending practice. This role is ideal for someone who thrives in a structured yet fast-paced environment, enjoys helping clients during stressful life transitions, and is comfortable working independently from home.

You will play a key role in intake, communication, document management, and report preparation—ensuring a smooth, supportive experience for clients and professional partners. Job seekers should be organized, detail-oriented professionals driven to succeed in their role. If you’re interested in joining a team that empowers employees, clients, and partners to help them reach their goals, apply today! THIS IS A REMOTE POSITION, BUT APPLICANTS MUST RESIDE IN MONTANA.

Responsibilities
  • Act as the primary contact between our clients and our company and schedule and conduct meetings to discuss any follow-up issues or items that need to be addressed
  • Provide administrative support such as screening and making calls, booking appointments, etc.
  • Verify all loan package documentation received is accurate and complete in accordance with company policy and procedures and report any discrepancies to the loan originator/loan officer
  • Gather and coordinate necessary loan documentation for verifications and underwriting such as loan files, loan packages, credit reports, and additional mortgage application paperwork
  • Handle all customer and in-house inquiries about transactions so the process is smooth and customers receive excellent service
  • Assist in preparing CDLP reports, summaries, and case-specific mortgage scenarios
  • Draft emails, templates, and follow-up communications
  • Monitor deadlines and follow up with clients, attorneys, and financial professionals
  • Support day-to-day operations for the CDLP practice
  • Participate in weekly check-ins and ongoing training
Qualifications
  • Computer proficiency required including MS Office; some CRM, MLS, DU, and proprietary mortgage software preferred
  • NMLS license or training is not required, but is desired
  • Strong understanding of loan financing options such as conventional loans, FHA, VA, adjustable/fixed, commercial loans, etc.
  • Excellent customer service and communication skills and willing to go above and beyond for customers and team
  • 5+ years of professional office environment experience as a loan officer assistant or mortgage assistant preferred
  • Must reside in Montana.
  • Prior legal experience preferred.
Compensation

Compensation: $41,600 - $48,500 yearly

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