Accounting and Loan Operations Manager

Summary

Goldschmitt and Associates LLC (G&A) is seeking an Accounting and Loan Operations Manager for a remote position in support of Federal Student Aid (FSA).

• Accounting Operations & Compliance
  • Oversee and enhance accounting operations and student loan adjustment activities to ensure accuracy, compliance, and operational excellence
  • Lead cross‑functional teams to optimize workflows, maintain regulatory adherence, and deliver high‑quality financial management and reporting
  • Direct accounting functions, including payment reconciliation, loan adjustments, and monthly trial balance reviews
  • Maintain full compliance with FSA, NIST, and applicable federal and state financial regulations
  • Prepare and analyze financial reports to ensure data integrity and accurate financial representation
  • Implement and monitor quality control measures to prevent accounting discrepancies and ensure operational accuracy
  • Leverage automated reconciliation tools and AWS‑based systems to improve efficiency and reporting accuracy
• Leadership & Team Management
  • Manage, lead, and develop accounting and operational account adjustment teams supporting student loan repayment and forgiveness programs
  • Supervise and mentor team members and supervisors, providing training, guidance, and performance feedback to maximize productivity and engagement
  • Collaborate with the Manager of Back Office Operations to refine workflows and enhance the borrower experience across account adjustments, application processing, and quality initiatives
• Loan Operations & Data Integrity
  • Audit and review loan balance data; execute account adjustments, reconciliations, and payment processing
  • Oversee onboarding and offboarding of student loan transfers while ensuring compliance and accuracy throughout the process
  • Develop and maintain internal controls and compliance training programs aligned with federal and state standards
  • Address borrower concerns, client requests, and compliance inquiries in a timely and professional manner
• Reporting & Continuous Improvement
  • Produce, monitor, and evaluate performance, production, and compliance reports for multiple program areas
  • Partner with workforce management to ensure staffing levels align with operational goals and performance metrics
  • Conduct proactive audits of processes and documentation to identify improvement opportunities and performance trends
  • Report compliance issues promptly to senior leadership and ensure corrective actions are implemented
• Participate in continuing education and regulatory updates to maintain current knowledge of evolving compliance requirements

• Attention to detail and ability to meet strict deadlines
• Strong leadership, communication, and analytical skills
• Knowledge of GAAP, federal regulations, and compliance frameworks
• Knowledge and understanding of the Telephone Consumer Protection Act and Consumer Financial Protection Bureau, its related regulations and the state laws and regulations
• Ability to create presentations and provide training to staff regarding performance
• Ability to audit and review and reconcile loan balances and payments
• Capable of leading a team and coaching a team
• Detailed oriented and ability to multi‑task
• Excellent written, verbal, and interpersonal communication skills
• Proficient knowledge of Microsoft Office applications, specifically Excel
• Ability to read, write and speak fluent English
• Excellent presentation and facilitation skills
• Demonstrated ability to communicate effectively within all levels of the organization
• Ability to adjust quickly to changing business needs

• 5 years of experience in administrative support leadership role directing and managing teams on the student loan servicing contract; or 5 years of experience executing operational accounting tasks on the student loan servicing contract
• Possess a Bachelor's degree
• Proficiency with financial reporting systems and reconciliation tools
• Proven experience in accounting management within loan servicing or finance
• Possess the ability to obtain and maintain a Public Trust clearance

• Bachelor's degree in Accounting, Finance, or related discipline, or…