Agent Support Tax Registration & Compliance Officer

Why this role matters

At Mukuru, compliance isn’t just a checkbox — it’s how we protect our people, our partners, and our purpose. As the Agent Support:
Tax Registration & Compliance Officer, you’ll play a critical role in ensuring our Sales Partners are fully tax compliant, enabling them to operate confidently and legally while supporting Mukuru’s continued growth across regions.

If you’re detail-driven, organised, and enjoy working at the intersection of people, process, and regulation — this role is for you.

You’ll be the go-to expert for tax registration and compliance for our Sales Partners, ensuring everything runs smoothly from onboarding to ongoing compliance.

• Manage tax registration for all new and existing Sales Partners
• Ensure full tax compliance in line with regulatory and internal deadlines
• Support regional and provincial teams with tax-related onboarding requirements
• Maintain accurate and up-to-date compliance records and tracking reports
• Assist Sales Partners with tax-related queries, documentation, and guidance
• Liaise closely with Finance, Compliance, and Sales Operations teams
• Identify, manage, and escalate tax compliance risks or delays
• Ensure alignment with SARS and relevant regulatory requirements
• Contribute to improving processes to ensure efficiency, accuracy, and consistency

• Experience in tax registration, compliance, or regulatory administration
• Working knowledge of SARS processes (advantageous)
• Experience supporting sales agents or field-based teams is a plus

• Relevant qualification in Finance, Accounting, Tax, or Administration

• Strong attention to detail and administrative accuracy
• Excellent communication and stakeholder management skills
• Ability to manage high volumes of work under tight deadlines
• High levels of integrity, confidentiality, and accountability
• Proactive problem-solver with a structured, systematic approach

• All Sales Partners are fully tax compliant by regulatory deadlines
• Tax registration and compliance processes are efficient, accurate, and scalable
• Regional teams feel supported and informed
• Risks are identified early and managed proactively

I am sure you are reading this job description and meet majority of the criteria but you may also still not be 100% comfortable in applying. We believe that there is a place for everyone under the Mukuru sun and we want you to contribute to our diverse tapestry of talent. So come on, take a leap of faith, and send your application if you meet majority of our requirements.

Remember to include a snippet of how you will bring value and help us build a future of success that will help us determine where and how you may best be suited. Maybe you are just the future Mukurian we need!

Should you be appointed in a remote/work from home role at Mukuru, it is your responsibility to ensure that you have uninterrupted internet connectivity and a ‘work-like’ environment at your home location, in order to deliver your best in terms of performance, productivity and service to our customers.

If you do not receive any response after two weeks, please consider your application unsuccessful.

NB: ALL STAFF APPOINTMENTS WILL BE MADE WITH DUE CONSIDERATION OF THE COMPANY’S DIVERSITY AND INCLUSION PLANS