Banking Operations Officer , Card , Online Banking

Our client is a highly recognised Private Bank specialising in investment, institutional asset management & private wealth management.

The Banking Operations Officer is responsible for the day‑to‑day activity, control and oversight of the BAU activity as directed by their reporting line.

The Banking Operations Officer will support the banking operations department across numerous activities, to deliver high quality standards of work.

• UK Domestic payments (Sterling) – Direct Debits & Standing orders
• Cheque clearing
• Treasury support activities

• Client reporting, including valuations and mailings
• Individual Savings Account controls – ISA
• Client debit card support and helpline
• Online banking support

The Banking Operations Officer will initially join one area which fits with their skillset and experience, with a later consideration to cross‑training when required by the Private Bank.

The Banking Operations Officer will support colleagues within banking operations and will develop operational solutions for new products or services.

• At least 8 years working in a similar Banking Operations role, able to demonstrate technical knowledge across banking operations.
• A minimum of 3 years working with critical outsource/service providers.
• Able to engage at all levels and build strong relationships across jurisdictions.
• Proactive, positive and solutions focused.
• Knowledge of legal regulatory and industry requirements.