Accounts Receivable Specialist - Legal SaaS Software Leader. Remote

Join to apply for the Accounts Receivable Specialist - Legal SaaS Software Leader. Remote role at Actionstep

Join to apply for the Accounts Receivable Specialist - Legal SaaS Software Leader. Remote role at Actionstep

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This range is provided by Actionstep. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Join a Fast-Growing Global SaaS Leader

Are you a detail-oriented finance professional with a knack for customer service and relationship building?

Do you thrive in a dynamic, fast-paced environment where collaboration and innovation are at the heart of everything?

We may have a market-leading SaaS solution BUT what sets us apart is our people. Our team is world class. If you’re an ‘A player’, we’re ready for you!

The Role at a Glance:

Accounts Receivable Specialist

UK, Kings Cross, London Training then Remote Working

Reporting to:
Controller

Permanent - Full Time

Company:
Comprehensive legal business management platform for midsize law firms. Pedigree:
Fast growing, dynamic SaaS business with a global customer base and team.

Values:
Walk in our Customers' Shoes. One Team, Our Community. Step Up & Take IT On.

Do it Right. Dare to be Different.

Your Background / Skills: Accounts Receivable, Customer Service, Relationship Building, Team Collaboration, Microsoft Excel.

Your Skills:

• Must be able to handle the full AR lifecycle: invoicing, billing, receivables, etc.

• Well-rounded experience - multi-skilled AR specialist (not limited to just invoicing or collections).

• Net Suite experience (or similar ERP system) is important.

• Experience with software subscription billing.

• Must be comfortable managing high volume, low value transactions - a growing need as the business scales.

About Actionstep:

At Actionstep, we’re revolutionising legal practice management software. With over 30,000 users and a team of 240+ across the US, UK, Canada, Australia and New Zealand, we’re a dynamic, fast-paced SaaS business supporting law firms worldwide.

The Opportunity: Accounts Receivable Specialist

This role is all about keeping our cash flow healthy and our clients happy. You’ll own the end-to-end accounts receivable process from invoicing to collections, reconciliations, and reporting - playing a critical role in minimising bad debt and maintaining strong customer relationships.

What You’ll Do:

• Manage invoicing, cash collection, and reconciliations across multiple entities

• Proactively follow up on aged debt and overdue accounts

• Handle billing queries, disputes, and credit notes with professionalism

• Maintain accurate customer records and AR reports

• Collaborate closely with Sales, Support and Finance teams

• Support month-end close and continuous improvement initiatives

• Contribute to customer meetings and internal process development

• Help shape finance best practices across our global operations

What You Bring:

• Experience in Accounts Receivable or similar finance role

• Excellent communication and relationship-building skills

• Proactive, detail-oriented, and confident working independently

• Strong Excel skills and ideally familiarity with Net Suite

• A collaborative, customer-focused mindset

• Analytical thinking and problem-solving abilities

• A drive for continuous learning and process improvement

• Experience in Accounts Receivable or similar role.

• Excellent customer service skills, with a polite, tactful, and firm manner.

• Confidence, professionalism, and perseverance.

• Strong Microsoft Excel skills.

• Excellent written and verbal communication skills, both face to face and over the phone.

• Confident, approachable, and professional manner.

• Resilience and drive to deliver brilliant service.

• Questioning approach and use of own initiative.

• Excellent attention to detail.

• Ability to manage their own workload, prioritise and work well under pressure.

• Bachelor's degree in Finance, Accounting, Business Administration, or related field.

• Personal Skills, Attributes &…