SME - Policy and Procedure expert _VP_D_London_C&C

Job Title:
Policy and Procedure expert - London

We are seeking a highly skilled Financial Crime Policy Procedure Expert with strong experience in drafting clear risk‑aligned policies and procedures within large global financial institutions. The ideal candidate will have deep understanding of customer‑journey‑centric controls across onboarding KYC‑AML screening transaction monitoring and ongoing due diligence. This role will be responsible for designing, authoring and enhancing financial crime policies, standards and procedural frameworks that guide consistent, compliant and effective execution across global business lines.

The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time.

• 8‑12 years of experience in Financial Crime Compliance (FCC), Policy Governance, Risk Management, or related roles within global financial institutions
• Strong expertise in drafting and managing policies, procedures, standards and control documentation across FCC domains
• Hands‑on understanding of customer‑journey‑centric processes across:

• Client onboarding and KYC
• CDD and EDD
• Sanctions screening
• Transaction monitoring
• Ongoing monitoring and remediation
• Customer exits and lifecycle controls

• Knowledge of global regulatory frameworks including FATF, JMLSG, OFAC, FCA, MAS, EU AMLD, FinCEN and others
• Proven experience working within large, complex global banks or financial institutions
• Strong analytical ability to translate regulatory and legal requirements into clear, business‑friendly operational guidance
• Excellent writing, structuring and presentation skills with emphasis on clarity and usability
• Ability to influence stakeholders across Compliance, Risk, Operations, Technology and Business units

• Lead the development, drafting and maintenance of Financial Crime policies, standards and procedural documents, ensuring clarity, accuracy and alignment with regulatory expectations
• Design customer‑journey‑centric control frameworks across onboarding, CDD, EDD, screening, transaction monitoring, customer reviews and exit processes
• Translate complex regulatory obligations into practical, operationally executable procedures for global teams
• Conduct gap analysis of existing policies and procedures to identify control weaknesses, inconsistencies and opportunities for improvement
• Partner with Compliance, Risk, Operations and Product teams to ensure policy alignment with global FCC strategy, risk appetite and governance requirements
• Ensure documentation supports audit, assurance and regulatory review requirements across multiple jurisdictions
• Maintain strong awareness of emerging regulations, evolving typologies and industry standards to ensure policies remain contemporary
• Act as a subject‑matter expert in policy interpretation, advising global stakeholders on requirements, exceptions and implementation considerations
• Support transformation programs by documenting future‑state control frameworks, operational playbooks and procedural blueprints
• Shape governance processes including policy lifecycle management, versioning, approvals and communication mechanisms

Capgemini is proud to be a Disability Confident Employer (Level
2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:

• Declare they have a disability, and
• Meet the minimum essential criteria for the role.

Please opt in during the application process.

• You'd be joining an accredited Great Place to work for Wellbeing in 2024. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions.
  To help support wellbeing we have trained “Mental Health Champions” across each of our business areas, and we have invested in wellbeing apps such as Thrive and Peppy.
• You will be…