Finance & Performance Officer

Grade C - £35,412 - £41,771

Consultation grade - subject to formal evaluation under the Pay Equity Review

Working 36.5 hours per week

Finance & Performance Officer

This role supports safe, effective, and financially sustainable services for children and young people. CYPTS currently enables over 6,000 children and young people to access education through essential travel support. You will act as deputy to the Operational Finance & Performance Manager, leading on budget monitoring, forecasting, KPI analysis and performance reporting. You will be the main contact for finance queries and manage key areas such as Personal Transport Budgets, contributions, inter‑authority recharges and end‑to‑end invoicing.

You will also drive service improvement and enhance automation using Excel, CRM systems and Power BI, while upholding high standards in customer service and information governance. This is a fast‑paced, varied role suited to a confident analyst with strong communication skills and the ability to manage competing priorities.

• Advanced Excel functionality.
• Strong financial management skills, including budget monitoring, forecasting, variance analysis and producing high‑quality financial reports.
• Sound understanding of management accounting, planning, budgeting and performance monitoring.
• Experience providing financial advice to senior officers and supporting decision‑making.
• Ability to interpret complex numerical data, identify issues and implement corrective actions.
• Strong organisational skills with the ability to work independently, manage shifting priorities and perform under pressure.
• Excellent written and verbal communication skills, with the ability to build effective relationships with internal and external stakeholders.
• Proven ability to prepare and present professional business documents and reports.
• A track record of identifying opportunities for cost savings, income generation and process improvement.
• Ability to support cultural change, demonstrating innovation, adaptability and resilience.

• Takes ownership of decisions and understands their impact.
• Plans and prioritises effectively to meet deadlines.
• Committed to continuous improvement and service excellence.
• Works flexibly, including extended hours during peak periods.
• Collaborates confidently with diverse stakeholders to achieve shared goals.

• Hybrid working, combining working from home with time in our Birmingham offices.
• 30 days of annual leave, rising to 33 days after 5 years and 35 days after 10 years of service.
• Membership of the West Midlands Pension Fund.
• Access to a wide range of employee benefits, including fitness and leisure schemes, discounted bus and tram travel, Cycle2
  
  Work salary sacrifice scheme, rewards and discounts across thousands of high‑street and online retailers.

Please upload your up‑to‑date CV via the attachments part of your application; this is required for shortlisting. Unfortunately, we cannot consider any applications without a CV attached.

Birmingham City Council is an accredited Disability Confident Leader employer and we are committed to employing, retaining and developing all of our people. We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs or if there is any way in which we can support you through your application.

For any informal enquiries please contact the Resourcing Team.

Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements before any employment offer can be confirmed.

Birmingham City Council is committed to safeguarding and promoting the welfare of our citizens and expects all staff and volunteers to share this commitment. You can view our Corporate Safeguarding Policy here.