EMEA Collection Manager

Meet the team

The role of the AR Collections Manager is to drive operational success, improvement and efficiency across EMEA Collections activities. The role will require a strong understanding of cash collections, including debt recovery processes and strategies, to meet targets, as well as delivering a consistent approach for Collections across EMEA.

• Manage and deliver on key operational goals for Cash Collection and Debt provisioning levels across EMEA.
• Review existing KPI reporting across EMEA and develop a consistent output for each country to share with key stakeholders.
• Form strong relationships and partnerships with Internal & External Customers across EMEA locations.
• Support and develop the AR Collections team across EMEA, including Edinburgh, Mainz and Vilnius. Harness a strong team ethic and working relationship across the groups, and ensure consistency of approach for collection purposes.
• Utilise credit risk tools to determine the financial stability of new partners and support management decision-making regarding payment terms and credit levels.
• Develop and encourage continuous process improvements.
• Ensure compliance with corporate policies.

• You have Oracle or other major ERP system experience.
• You have cash collections experience, particularly in developing strategies and techniques to maximise debt recovery opportunities.
• You possess strong PC skills, including proficiency in Excel.
• You demonstrate excellent interpersonal, written and verbal communication skills.
• You can lead a team effectively in a fast-paced environment.
• You have experience in a similar managerial role.
• You are able to adapt in a fast-paced environment as the company continues to grow.
• You are self-disciplined with experience in maintaining accurate documentation and following procedures.
• You have experience in delivering process improvement.
• Experience in credit risk/insurance/third-party payor and/or medical device reimbursement environments is beneficial.

• A front row seat to life-changing CGM technology. Learn about our brave #dexcomwarriors community.
• A full and comprehensive benefits program.
• Growth opportunities on a global scale.
• Access to career development through in-house learning programs and/or qualified tuition reimbursement.
• An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve.

• 15-25%

• Typically requires a Bachelor’s degree and a minimum of 5 – 8 years of related experience.

Your primary location will be a home office. You will not have an assigned workstation and will work with your manager to determine office visit needs. You must live within commuting distance of your assigned Dexcom site (typically 75 miles/120km).