Banking Client Services

Overview

Eden Scott is delighted to partner with a highly successful Financial Services organisation based in Edinburgh to recruit a Banking Operations Administration Assistant. This is an excellent opportunity to join a dynamic and supportive team, playing a key role in the smooth and efficient running of Banking Operations. The role is well suited to someone with strong attention to detail and a genuine commitment to delivering outstanding customer service.

• Accurately and efficiently process a range of banking transactions
• Respond to customer enquiries, providing a high level of service and support
• Ensure adherence to banking regulations and internal policies
• Work collaboratively with colleagues to improve operational efficiency
• Assist with checking Money Market and Foreign Exchange confirmations
• Check and release interest tables, sterling payments, and currency payments
• Monitor and coordinate the secure storage of records
• Liaise with managers, banks, colleagues, and dealers on key operational issues
• Update and process client account entries accurately
• Maintain and action diary boxes and pending files on a daily basis

• Knowledge of Banking Operations
• Strong communication and interpersonal skills
• Exceptional attention to detail
• General banking awareness (advantageous)

• Hybrid working model, balancing office and home-based working
• Career development opportunities with scope to enhance your banking expertise in a supportive environment