Loans Administrator

Loan Administrator London/Hybrid Contract to December 2026 Day rate 460 via Umbrella Company

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My client is one of the largest financial institutions headquartered in Japan, with an established presence across all consumer and corporate banking businesses. Through its subsidiaries and affiliates, they offer a diverse range of financial services, including commercial banking, leasing, securities, credit card, consumer finance and other services.

They are seeking an experienced Loan Administrator to join the team on a contract to the end of the year. The role is hybrid working being in the office 2-3 days a week with the remainder of time working from home. Standard office hours Monday to Friday with the occasional out of hours requirement in line with business needs.

• Responsible for daily loan servicing, eg co-ordination, actioning, etc. all aspects of loan administration for the level 4 loan portfolio as well as providing support to the supplier team as required. Additionally, the Loans Administrator is expected to provide direct support to front office colleagues across EMEA as well as external lenders / borrowers as required;
• Responsibility for supporting operational elements for strategic firm wide and regulatory change initiatives as well as standard technology upgrades where system testing would be required (in conjunction with ITSD / JRIE ) The role is also responsible for driving and implementing change initiatives under OAD, KAIZEN (continuous improvement) philosophy;
• Provide SME knowledge, where required, to contribute towards the assessment of new products or processes;
• Co-ordination of the daily loan processing requirements under the CBDE1 Uncommitted portfolio, including processing of HR affiliated lending (eg staff loans);
• Support Front Office, external lenders and borrowers with queries and issue resolution;
• Contribute and support strategic and local OAD change initiatives by supplying SME bank and market knowledge;
• Daily / bi-weekly interaction / deliberations with OAD Execution Control Section to arrive at strategic decisions regarding new deal signings, structures, etc;
• Support the Team Leader(s) and Section Head in the delivery of key services and decision making / strategic planning to ensure the Team(s) / Section perform to fullest ability and requirements, defined by processes and procedures;
• Document review, booking and payment settlement of Secondary Trading, either as an Agent or as a Participant;
• Control and administer the receipt of Credit Risk Insurance premium invoices and take necessary processing actions accordingly;
• Co-ordination and actioning of Agency fee billing and settlement under the Committed Bilateral / Agency portfolio;
• Proactively support internal and external audits by supplying SME knowledge to provide walkthroughs and answer queries;
• Undertake daily clearance / investigation of system validations and rejections (eg zone checks);
• Undertake daily / monthly Team reporting, eg Past Due Report, Risk-Fee Report, etc. and take necessary actions and referrals accordingly;

• To ensure all transactions booked in the system(s) are processed correctly and in a timely manner, under 4-eye control, in accordance with Head Office rules, regulatory obligations and local procedures. It is expected that all Loans Administrators have an approval financial limit of a minimum of GBP
  30mio;
• Daily liaison with colleagues across the Service Provider team, OAD, Marketing areas, Treasury, Finance & Control, etc. to manage the roles and responsibilities duly assigned and to ensure timely setup and settlement of obligations;
• Daily liaison with external stakeholders namely financial institutions, bilateral customers and own inter-group companies.
• Ensure all key-controls are met during the day by closely monitoring queues, intra-day reports, etc. and ensure all Aide Memoires are actioned in a timely manner;
• Manage/Monitor Payment Queues in LoanIQ / LoRD when allocated such responsibility;
• Utilise transferable skills by providing cover for colleagues across the Section when required;
• Seek ways to improve processes and increase STP without increasing risk including revision of Section Procedures and suggest improvements where appropriate;
• Train and mentor staff on Processes and Procedures including European Office / Service Provider colleagues where appropriate;

• Excellent understanding of Loans Administration roles and responsibilities, including relevant current market…