KYC; Compliance Specialist

Location:

United Kingdom

We founded iamproperty to do the things no one else was doing, but we’ve grown because we have the best people. It’s our team who drive our success and help make our culture unique, creative, and filled with personality.

With over half our colleagues working remotely, location is not a barrier. Hiring people from all over the country has enabled us to broaden our reach and build a diverse mix of colleagues with a wide range of experience and perspectives.

We currently have over 700 talented people who share one vision, working together to transform the property industry and help our Partner Agents succeed.

From CRM and auction to compliance, onboarding and conveyancing, our solutions work behind the scenes to give agents choice and control. We’re already working with over 7,000 UK Estate Agency branches to accelerate their success today, with a market-leading ecosystem of solutions that ensures they have everything they need to manage their business, teams and clients.

We’re proud to offer a benefits package that supports our team in work and life. From enhanced flexibility and working from anywhere to your birthday off, an annual wellbeing allowance and our own discounts portal.

• Private counselling with a weekly confidential helpline available
• £150 wellbeing allowance per year
• Working elsewhere policy (4 weeks per year)
• Buy and sell annual leave scheme (up to 3 days per year)

• Support property transactions by completing identification, verification and operational risk checks in line with HMRC guidelines and internal Standard Operating Procedures
• Engage with clients and stakeholders by phone and email to progress cases, chase outstanding information and drive timely completions
• Review risk profile outcomes and escalate suspicious activity or high-risk cases where appropriate
• Follow structured workflows and processes consistently while maintaining high levels of accuracy and attention to detail
• Work effectively within a fast-paced, process-driven operational environment and managing workload to meet turnaround expectations
• Support colleagues with compliance-related queries and escalating issues to the KYC Team Leader where required

• Previous experience into property-based compliance, KYC, conveyancing support or administration
• Proven ability to work to KPIs, SLAs, productivity targets, or turnaround times
• Experience working in a fast-paced, high-volume, process-driven environment
• Strong organisational skills with excellent attention to detail and accuracy
• Confident following structured processes and SOPs consistently
• Strong communication skills with experience in outbound contact and stakeholder engagement, alongside excellent customer service and a professional telephone manner

We would love to hear from you if you are interested in this opportunity. Once you have applied, if successful, a member of the Recruitment team will be in touch to discuss next steps.

We are committed to creating an inclusive and accessible recruitment process and welcome applications from people of all backgrounds, identities and experiences. If you require any adjustments during the application or interview process, please let us know and we will do our best to support you.