Investment Administrator - Client Data & Payments

Investment Administrator - Client Data & Payments

Arbuthnot Latham has been associated with banking since 1833. We combine private and commercial banking, wealth planning and investment management. We believe in traditional relationship and service-led banking powered by modern technology.

Job Purpose

To provide excellent administrative support to the Investment Management Team with the client at the heart of the service. The IM Operations team work closely with the Investment Management team as well as interfacing with all other areas of the bank and third‑party providers. The Operations team deal with all issues arising prior to trade placement and execution through to Trade Settlement, Reconciliations, Dividends and Corporate action processing as well as the opening and closing client accounts, providing our clients with valuations, answering queries and production of tax reports.

To place the interests of customers at the centre of all activities, act in a way that is consistent with achieving good outcomes for consumers and to comply with the FCA and PRA's Conduct Rules.

Key Responsibilities:

General

The Role of Investment Administrator, Client Data & Payments is varied and covers aspects of Client On boarding;
Static Data; cash processing across client accounts. Duties will include:

• Client Account Opening
• Client related static data maintenance
• Processing client related payments and receipts
• Processing ISA subscriptions
• Money Market requirements
• Income sweeps and monthly sweeps to Finance
• Prepare regulatory returns (CSDR & TR1 disclosures)
• Oversight of user access & client portal access
• Maintenance of CASS Mandates
• Ad‑hoc duties in support of other teams

These duties incorporate many tasks that would be performed by specialist teams within larger firms. As part of a small firm, staff can expect their role to evolve continuously and to include tasks "beyond the job specification". Though roles are specific on a daily basis, a general knowledge and understanding of each element of the operational area is expected as staff will learn to cover different functions within the team.

Risk:

• Responsible for managing risks inherent to the role by diligently observing internal policies and procedures.

Key Interfaces:

The position is likely to involve interacting with every area of the firm from time to time and you will work with Executive Committee / Investment Directors of the company.

• Fellow Operations team members
• Client facing Investment Managers & their assistants
• Many other bank departments (e.g. Compliance & Treasury)

Knowledge/ Experience/

Skills:

• Experience using Excel and adapting manual processes is essential
• Experience of UK securities administration (both core processing and associated tasks), gained operationally within an Investment Bank or another Wealth management company
• A high standard of Compliance and regulatory knowledge, covering CASS, AML and TCF
• Knowledge and experience of servicing private client business and understanding the requirements and expectations of the HNW market
• Team working, it is essential that all staff members have a strong team player focus
• Previous experience with Investment Management Systems and interfaces such as Crest and Tercero are preferred, but not essential
• The role requires a high level of attention to detail
• Excellent communication skills both written and verbal with clients, providers and senior management coupled with a high level of confidentiality, diplomacy and discretion
• Ability to communicate both verbally and written with clients, providers and senior management

Qualifications:

• Ideally be educated to degree level and be studying for, or already have, the IOC.
• Problem solving and judgment
• Client focused
• Communication and confidence
• Working proactively

Life, Work and Benefits

At Arbuthnot Latham, we seek proactive individuals who embrace high standards and bring the energy needed to drive success. In return, you can thrive in a dynamic environment that values your innovative ideas and provides the stability and support for your personal and professional growth. Our human‑scale ethos means that everyone is recognised as an individual, not just a number, creating a workplace where you truly belong and thrive.

As a service led, relationship driven bank, in‑person collaboration and wellbeing are important to us and drive our inclusive culture. With this in mind we offer one day a week working from home.

• Competitive holiday allowance with the ability to buy / sell / rollover up to five days per year
• Pension via market leading provider
• 4x Life Assurance
• Discretionary Bonus
• Access to a suite of flexible benefits including Cycle to Work Scheme, Gym Scheme, Health Assessment, Season Ticket / Travel loans and Dental insurance as well as other discounts / vouchers