Senior Credit Lead

Join One Advanced

We’re looking for a Senior Credit Lead to join our Finance Operations team. You’ll be someone who thrives in a fast-paced environment and takes real ownership of cash collection, customer relationships, and resolving complex issues end-to-end.

This is a hands‑on, high impact role where you’ll manage your own portfolio while acting as a senior escalation point and supporting a team of Credit Controllers to stay on track.

This role is hybrid, with time in the office Monday–Wednesday and the flexibility to work from home for the remainder of the week.

• Owning end-to-end collections across your customer portfolio
• Picking up the phone and proactively engaging customers to resolve payment issues quickly
• Prioritising aged debt and strategising your approach to maximise cash collection
• Acting as the go‑to escalation point for complex queries and disputes
• Partnering with Billing, Sales, and Account Management to unblock issues
• Supporting and guiding Credit Controllers to deliver against targets
• Maintaining a clean, accurate ledger and resolving anomalies
• Driving process improvements where possible in a busy, evolving environment

• Proven experience in credit control / collections in a complex environment
• Strong problem-solving skills, you don’t just spot issues, you fix them
• Confidence to pick up the phone and handle challenging conversations
• Highly organised with the ability to manage multiple priorities
• A commercial mindset, you understand the balance between cash and customer
• Experience supporting or mentoring others
• Comfortable working with systems such as ERPs and tools like Net Suite and Service Now

Wellbeing that means something

• 26 days’ holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year
• Exceptional family leave
  : 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave
• Robust sick pay of up to 13 weeks full pay + 13 weeks half pay
• 24/7 Employee Assistance Programme for confidential support
• Private medical insurance for everyone
  , no medical-history exclusions

Financial benefits that have your back

• Performance-based rewards tailored to your role
  , from company-wide bonuses to OTE and commission structures
• Income protection
  : up to 75% salary for 5 years if you ever need it

Grow your career with us

• Skills Hub learning platform with leadership pathways, future-manager training, and a huge online library
• Access to external training and apprenticeships

Making a Difference

• Match It! Fundraise for a cause close to your heart and One Advanced will match part of the funding
• Pennies from Heaven donate the pennies from your pay check to help make a difference without lifting a finger

Plus plenty other flexible benefits to suit your lifestyle on our Reward Hub, including:

• ULEV car scheme with 1,000+ models
• Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover