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Senior Client Service Executive

Remote / Online - Candidates ideally in
City of Westminster, Central London, Greater London, England, UK
Listing for: Royal London Group
Contract, Remote/Work from Home position
Listed on 2026-06-08
Job specializations:
  • Finance & Banking
    Risk Manager/Analyst, Wealth Management
Salary/Wage Range or Industry Benchmark: 80000 - 100000 GBP Yearly GBP 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Location: City of Westminster

Senior Client Service Executive

Contract type:
Permanent

Location:

London
Working style:
Hybrid 50% home/office based
Closing date: 17th June 2026

About the role
  • Act as a senior point of contact for day-to-day client servicing, including handling escalations
  • Deliver a proactive service model, anticipating client needs and providing clear, timely updates
  • Support client retention through service reviews and relationship management activities
  • Manage complex client structures and segregated mandate requirements
  • Coordinate internal stakeholders across Portfolio Management, Trading, Operations, Risk, Compliance and Product
  • Lead or support onboarding, transitions, and resolution of operational queries
  • Coordinate client reporting, support governance requirements, and identify continuous improvement opportunities
About you
  • Strong experience in client servicing within asset management or wealth management
  • Solid understanding of investment operations and onboarding processes, including AML/KYC
  • Experience managing complex client mandates and bespoke requirements
  • International client experience is highly desirable
  • Strong stakeholder management and communication skills
  • Excellent problem-solving skills and high attention to detail
  • Understanding of regulatory and governance requirements
  • Proactive mindset with a focus on continuous improvement
Benefits
  • 28 days annual leave in addition to bank holidays
  • Up to 14% employer matching pension scheme
  • Private medical insurance
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Position Requirements
10+ Years work experience
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