Accounts Administrator *WFH

Accounts Administrator - Dover The rewards

• £26,000 to £28,000 per year depending on experience
• 10% bonus based on individual and company performance
• 25 days annual leave
• Free fruit each week
• Drinks from Costa
• Career progression

• Monday - Friday, 8:30am - 5pm
• Full time, permanent

• Create and issue customer invoices in line with individual requirements and strict deadlines
• Upload invoices to customer portals as required
• Monitor customer payments and escalating overdue balances to management when necessary
• Communicate with sales and operations teams via email and phone to resolve billing and payment queries
• Assist in improving processes and supporting automation initiatives to enhance efficiency
• Monitor and manage fuel surcharges
• Support annual and ad‑hoc audit requests
• Process customer credit requests by collecting required financial information, including credit reports and references
• Forward completed credit documentation to the Credit Manager in accordance with Credit Department policies
• Assist the allocation team by providing accurate allocation details
• Perform additional duties as assigned

• Strong mathematical and numerical skills
• Customer service experience preferred
• High level of accuracy and attention to detail
• Ability to work effectively in a fast‑paced, deadline‑driven environment

This is a full time, permanent role based in Dover with a progressive and friendly company.