Remote Compliance Assurance Manager

🚀 We’re on a mission to make money work for everyone.

We’re waving goodbye to the complicated and confusing ways of traditional banking.

After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us.

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!

We’re not about selling products - we want to solve problems and change lives through Monzo ❤️

Hear from our UK team about what it's like working at Monzo ✨

📍London, Cardiff or Remote | 💰 £60,000 - £75,000 (depending on experience) + Benefits | Hear from the team ✨

⭐Our Compliance Assurance team

We’re looking for a Compliance Assurance Manager to join our second line of defence (2

LoD). You’ll help to provide oversight and check and challenge to the first line of defence (1

LoD), providing assurance over how Monzo manages conduct risk.

At Monzo we do things differently: we truly care about providing a phenomenal experience for our customers. We believe there’s a better way to do banking, and we want to be the best possible (fully compliant!) bank without getting stuck in the old ways of doing things. We operate a “three lines of defence” model of risk management at Monzo: you’ll be working in the 2

LoD as part of our Risk and Compliance Collective, in the Compliance Assurance Team.

🔑You’ll play a key role by...

• Supporting teams at Monzo to understand the compliance and conduct risks in their area through timely delivery of the Compliance Assurance Plan.
• Conducting end to end assurance reviews of key regulations, processes and controls with high attention to detail. You’ll provide stakeholders with clear feedback to further strengthen Monzo’s control environment. You take a pragmatic approach to really focus on the issues that matter.
• Challenging policies and procedures to ensure that Monzo’s providing good customer outcomes and meeting regulatory requirements.
• Providing subject matter expertise to strengthen the Risk and Compliance function and to support Monzo in growing safely.
• Independently delivering clearly written, impactful reports and compliance assurance management information in a range of formats to audiences across the business. Both of these are delivered with high attention to detail.
• Tracking and validating closures of actions stemming from compliance assurance reviews.
• Exploring new ways to streamline, automate and enhance Monzo’s approach to compliance assurance.
• Providing oversight of/support to the work of other Compliance Assurance Managers/Analysts.
• Delivering other Compliance team activities including the compliance risk assessment, maintenance of the Compliance Assurance methodology and annual planning.
• Inspiring a proactive, positive culture towards regulation and legislation across the bank.
• Delivering continuous improvement to the function and helping to create a ‘centre of excellence’.

🤩We’d love to hear from you if…

• You have experience working in a compliance monitoring, compliance assurance or audit role within a regulated financial services environment. You have practical experience of delivering end to end assurance reviews on a variety of products and regulatory topics.
• You're self-motivated, highly organised and focused on executing well. You’re able to work independently at pace and with changing priorities. You can balance timely delivery of an assurance review alongside other tasks.
• You have a strong knowledge of Monzo’s conduct risks and the FCA Handbook (particularly BCOBS, CONC, SYSC, ICOB and DISP). You also have a great knowledge of other important rules and guidance such as the Consumer Duty and Vulnerable Customers guidance.
• You have the ability to analyse large amounts of information to draw clear, conclusions.
• Experience in a Fintech, data driven or highly automated…