Credit Controller

£24,000.0 to £25,000.0 per year, £24-25000 (35 hours)

Contract Type: Permanent

Hours: Full time

Disability Confident: No

Closing Date: 20/06/2026

Your new company Hays are proud to be working exclusively with a thriving and growing organisation based in North Wolverhampton.

Due to ongoing success, they are now looking to recruit a personable and motivated Credit Controller to join their welcoming and supportive finance team.

Your new role As part of a collaborative credit control function, you will take ownership of a section of the sales ledger, ensuring accounts are managed proactively and efficiently.

• Maintaining and managing customer accounts, ensuring timely collection of outstanding balances
• Investigating and resolving payment discrepancies, including unallocated cash
• Liaising with Local Authorities to address queries and obtain required documentation
• Handling incoming and outgoing calls with customers, including taking payments when needed
• Working towards daily targets and deadlines to support overall team performance
• Processing and allocating payments within the accounting system
• Ensuring all internal processes and controls are followed consistently
• Supporting wider credit control initiatives and contributing to ad-hoc projects
• Collaborating closely with invoicing and sales ledger teams to resolve queries and maintain accuracy
• Effectively organising your workload to meet competing priorities and deadlines

• Previous experience within credit control or a customer-focused environment
• Strong organisational skills and the ability to manage your time effectively
• Excellent communication skills, both written and verbal, with a professional telephone manner
• The ability to analyse information and resolve issues in a clear and logical way
• A flexible approach with the ability to adapt to changing priorities
• Confidence working independently as well as part of a team
• High levels of discretion and awareness of confidentiality
• Access to transport due to the location

• Full-time hours (35 per week: 9:00am - 5:00pm, with a 1-hour lunch)
• A highly attractive hybrid working model (50% home-based - 10 days remote across a 20-day cycle)
• Ongoing support and development within a collaborative team culture