Fraud Investigator

Location: Greater London

# Fraud Investigator
* London/Kent
* Full Time (Permanent)
* Hybrid* UK Fraud Apply for this role## About the role##
*
* About the role:

*** You’ll conduct
** important fraud checks
** into new applicants and existing customers, as well as more
** detailed investigations**.
* You’ll work in the office 3 days per week. Depending on your preference, you can opt to work at either our London office or our Kent office.
* You'll work 40 hours per week. This means you'll work Monday to Friday, from 9am to 6pm, with a one hour lunch break.
* You'll also work one full weekend (Saturday and Sunday), once every 4 weeks, and have two weekdays off in lieu.##
** Your team’s objectives**
* ** Protect
* * our customers and society, by
** preventing fraud and financial crime**.
* Comply with fraud and financial crime regulations and company policy.
* Minimise customer and applicant friction through
** skilled and timely decisions**.
* Identify opportunities for
** product
* * and
** process improvement**.##
** How you’ll impact those objectives
*** You’ll conduct
** fraud investigations
** around scams and application fraud.
* You’ll
** utilise fraud systems
** and intelligence sources to make case decisions.
* You’ll
** report fraud
** to organisations such as Cifas.
* You’ll support new
** application checks
** and
** existing customer monitoring
** to proactively prevent fraud.##
** What do you need to succeed in this role?
*** Excellent written and verbal English communication.
* Great organisation skills, comfortable with working in a fast-paced environment.
* Ability to work independently and take ownership of cases.
* Keen to self-develop and stay informed about current industry fraud trends.
* Have an analytical mindset with a good attention to detail.
* Previous fraud experience is advantageous, particularly around Unsecured Loans or Credit Cards.##
** The interview process
** We’re not a corporation so we try our best to get things moving as quickly as possible. For this role we’d expect:
* A quick call with one of the team
* A 15 minute Cognitive Assessment
* On-Site Interview and Assessment with the Fraud Investigations Manager
* Remote Interview with the Head of Fraud & Financial Crime Apply for this role## About Lendable Lendable is on a mission to
** build
* * the
** world's best technology
** to
** help people get credit
** and
** save money**.
* ** Founded
* * in 2014
* ** Profitable
* * since 2017
* ** Unicorn
* * in 2021* **£3.5bn valuation
** in 2022
* Backed by
** Balderton, Goldman Sachs
** and
** Ontario Teachers' Pension Plan**
* ** Loved
* * by customers & employees with top reviews on Glassdoor and Trustpilot So far, we’ve rebuilt the big three consumer finance products from scratch:
** loans, credit cards and car finance.
** We get money into our customers’ hands in minutes instead of days. We’re growing fast, and there’s a lot more to do. We’re going after the two biggest Western markets **(UK and US)
** where trillions are held by big banks with dated systems and painful processes.## Life at Lendable
* The opportunity to scale up one of the
** world’s most successful
** fintech companies
* ** Best-in-class
** compensation, including equity
* You can work from home
** every Monday and Friday
** if you wish - on the other days we all come together IRL to be together, build and exchange ideas
* Enjoy a
** fully stocked kitchen
** with everything you need to whip up breakfast, lunch, snacks, and drinks in the office every Tuesday-Thursday
* We care for our Lendies’ well-being both physically and mentally, so we offer coverage when it comes to
** private health insurance
*** We're an
** equal opportunity employer
** and are looking to make Lendable the most inclusive and open workspace in London Check out our
** Glassdoor Reviews
** Apply for this role
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