Transfer Agency Analyst

This role is for the UK Transfer Agency team within Funds Operations. The team is responsible for providing shareholder servicing to Transfer Agency clients.

The service offering is mainly digital and therefore the TA team manages exceptions and oversight of Investor and Distributor trade processing, register maintenance, cash, cash reconciliations and client money, distributions and reporting. The team also acts as a primary contact for Transfer Agency clients for queries and initiatives.

The role holder is responsible for participating in the achievement of daily tasks. These tasks could include the processing of trades, settling payments, completing reconciliations, and responding to enquiries and complaints.

The candidate may also have the opportunity to contribute to further enhancing the digital operating model, using their knowledge and experience.

• Complete the daily workflow, ensuring tasks assigned are completed in line with procedures and controls, and within a timely manner
• Comply with internal Risk policies and escalates risks and issues accordingly
• Build trusted working relationships with the Transfer Agency clients serviced within the team and be involved in client meetings as requested by manager
• Delegate for team manager as required
• Work with the project team to assist in project work, including business readiness activities and testing
• Assist your manager in the onboarding of new clients and in the development of new products and initiatives for existing clients

• Experience in a related Transfer Agency role
• Experience of UKTA regulatory reporting requirements and submissions will be an advantage
• Proven system development lifecycle skills
• Effective analytic and presentation skills
• Effective verbal and written skills

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best‑in‑class benefits they need to be well, live well and save well. By joining Citi Edinburgh, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (annually reviewed) and enjoy a whole host of additional benefits such as:

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
• A discretionary annual performance related bonus
• Private medical insurance packages to suit your personal circumstances
• Employee Assistance Program
• Pension Plan
• Paid Parental Leave
• Special discounts for employees, family and friends
• Access to an array of learning and development resources

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools or apply for a career opportunity review, Accessibility w Citi’s EEO Policy Statement and the Know Your Rights poster.