Change Management Business Analyst

Team Overview

SMBIC Data and Regulatory Operations Group is a global team operating in over 20 countries, providing essential support to key business lines including Markets, Services, and Wealth Management. We provide an array of services to enable client lifecycle transactions; from relationship establishment, supporting the data demands surrounding instruments and delivering non‑financial reporting to our regulators.

This team is responsible for the execution of regulatory change initiatives, including:

• Implementation of new regulations and changes to existing regulations
• Remediation of issues noted by regulators and auditors
• Build controls strategic framework

This role is to support the delivery of the new transaction reporting regime in South Africa. The candidate will be working on the project until Q2 2027 and then supporting the daily activities post‑project completion.

• Provide business analyst and project management support for the execution of upcoming regulations, including data gathering, documentation, and stakeholder communication.
• Support the development of training materials and communication plans.
• Work closely with business functions (e.g., Operations, Middle Office, Front Office, Technology, Compliance, Legal and Finance) to gather information and support the execution of change initiatives.
• Assist with the preparation of materials for Business Execution and Transformation teams on topics relating to program oversight, risk monitoring, financial and administrative reporting.
• Support the governance of program / projects including the scheduling and preparation of materials for steering committee and working groups.
• Identify potential project risks and elevate them to the Senior Change Manager or Change Management Lead.
• Ensure that the work streams/projects meet requirements and are of appropriate quality, on time and within budget, in accordance with the program plan and governance.

• Financial services experience, with exposure to global markets trading and investment banking operations preferred.
• Basic knowledge of capital markets products, including cash securities, exchange‑traded derivatives, and OTC derivative products.
• Basic knowledge of regulatory reporting regulations – MiFID II/MiFIR, EMIR, CFTC, SEC, CSA, CAT, ASIC, MAS, SFTR etc.
• Experience in supporting the implementation of projects, operational process change and improvement.
• Project experience working within business management, middle office, compliance, legal, and/or technology.
• Experience in collecting, defining, and documenting business requirements, test plans and other project management artifacts.
• Strong communication and interpersonal skills.
• Strong Microsoft Office skills, including Visio and Project.
• Bachelor's or university degree.

• Execution/delivery focus with a willingness to learn and contribute to change management processes.
• Strong organizational skills; ability to handle changing priorities and manage multiple tasks simultaneously.
• Excellent oral and written communication skills and ability to communicate effectively with stakeholders.
• Ability to work under pressure and manage tight deadlines or unexpected changes in expectations or requirements.
• Basic knowledge of techniques for planning, monitoring, and controlling programs and resources.
• Ability to create and deliver presentations to management, effectively communicating program status, risks, and opportunities.
• Ability to quickly grasp and master new concepts, requirements and related product/functional knowledge.
• Ability to learn/understand some technical implications of system design.
• Ability to work independently, multi‑task, and take ownership of various parts of a project or initiative.
• Excellent analytical and problem‑solving skills, with the ability to identify root causes and develop effective solutions to complex challenges.

By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (annually reviewed), and enjoy a host of…