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Collections Analytics Lead
Remote / Online - Candidates ideally in
Perth, Perth and Kinross, PH1, Scotland, UK
Listed on 2026-07-04
Perth, Perth and Kinross, PH1, Scotland, UK
Listing for:
Harnham
Full Time, Remote/Work from Home
position Listed on 2026-07-04
Job specializations:
-
Finance & Banking
Risk Manager/Analyst, Financial Compliance
Job Description & How to Apply Below
Overview
This unsecured personal lender, operating through aggregator sites, seeks a collections lead to drive strategy forward on collections operations and risk strategy with potential progression to a head of role. The company offers flexible remote working arrangements, a car allowance, and a strong bonus & pension.
Base pay rangeDirect message the job poster from Harnham
Responsibilities- Champion customer outcomes by evolving approach to vulnerable customers and forbearance
- Lead and inspire internal teams and external partners, holding accountability for productivity, quality, service delivery, and cost efficiency
- Design and execute a forward-thinking strategy for collections and recoveries that aligns with broader business goals and supports scalable growth
- Collaborate cross-functionally with Product, Customer Service, and Finance to ensure a cohesive and integrated collections approach
- Drive data-led initiatives to enhance performance across the collections and recoveries lifecycle
- Harness technology and innovation to improve customer experience, accessibility, and financial inclusion
- Ensure regulatory compliance across all collections activities, proactively managing risk and resolving any compliance concerns
- Streamline operations by optimising workflows and leveraging automation to reduce manual processes and boost efficiency
- Deliver clear, actionable reporting on key metrics, identifying trends and implementing targeted improvements
- Set and monitor strategic goals in partnership with senior leadership to reduce delinquency, minimise losses, and maximise recovery rates
- 10+ years of collections experience within consumer lending
- Experience with SQL
- Strong stakeholder abilities
- Discretionary Bonus
- High pension contribution
- Private Medical
Please register your interest by sending your CV to Shane McWilliams via the Apply link on this page.
Seniority level- Mid-Senior level
- Full-time
- Analyst and Finance
- Banking and Financial Services
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