Finance​/Income Officer

About this job

Salary: £28,000 to £33,000 per year, pro‑rata if part‑time

Contract Type: Permanent

Hours: 25 hours per week (part‑time, flexible start/finish times)

Closing Date: 12/08/2026

Your new company Hays Accountancy & Finance are partnering exclusively with a leading charity within the care sector to recruit a dynamic & hands‑on part‑time Finance/Income Officer to join their close‑knit accounting team based in Cheltenham, Gloucestershire.

Reporting to the Head of Finance, this part‑time role will play a vital member of the finance team responsible for ensuring the integrity of sales ledger, accurate billing, along with income collection.

Offering 25 hours per week on a permanent basis with flexible start/finish times. Remote/office hybrid working can be offered once settled in. Although the role is part‑time, the organisation will also consider full‑time applicants as additional duties can be added to the position.

• Produce monthly sales invoices and credit notes, including billing purchases.
• Ensure all billing information and fee structures are accurate within the system.
• Process and reconcile monthly direct debit collections, and submit new bank mandates.
• Act as the primary point of contact for invoicing queries, liaising with external and internal departments to resolve any issues.
• Monitor overdue accounts, conduct regular credit control via phone, email and other means; keep the Head of Finance updated on any complex aged debt issues.
• Post and reconcile bank entries relating to income; support month‑end journal entries; provide debtor/revenue analysis for cash‑flow reporting; give general support to the wider finance team when required.
• Collaborate with the wider finance team to improve processes and provide analysis to aid decision‑making.

• Experience in credit control and sales ledger processes.
• Experience with a range of financial systems; knowledge of Xero is advantageous.
• Strong problem‑solving skills and attention to detail.
• Excellent interpersonal skills to build internal and external relationships.
• Ability to adapt to organisational needs, willingness to learn and proactive approach to resolving queries and discrepancies.
• Experience with in healthcare, social care or service‑led environments is an advantage.
• Can manage workloads to meet deadlines; a team player who can also use initiative.

25 days holiday plus bank holidays; pension scheme; life insurance; company sick pay.

Flexible start/finish times; remote or office hybrid working available for resilient candidates; full‑time applicants may be considered for roles with additional responsibilities.

Permanent part‑time Finance/Income Officer role within a leading charity; direct reporting to the Head of Finance; opportunity to broaden duties based on the right candidate.