Head of Pricing and Performance

Job Posting Title

Head of Pricing and Performance

£83, 000 - £93, 000

Grade: BL

We're looking for an experienced and insightful leader to join us as Head of Pricing & Performance.

In this role, you'll lead our pricing, portfolio performance and forecasting activity across savings and mortgages, helping to shape decisions that deliver great outcomes for our members while supporting the Society's long-term success. You'll work closely with colleagues across the business to turn data, market insight and customer understanding into effective pricing strategies and commercial recommendations.

As part of the Commercial, Product & Place leadership team, you'll play a key role in guiding performance, supporting strategic decision-making and fostering a collaborative, data-informed approach to commercial excellence. You'll also lead and develop a talented team, creating an environment where people can grow, contribute and perform at their best.

You'll bring strong experience in pricing, portfolio management, forecasting or commercial performance within financial services, along with a deep understanding of savings and mortgage markets.

We're particularly interested in someone who:

• Enjoys using insight and analysis to inform decisions and solve complex challenges.
• Can balance customer outcomes, commercial objectives and regulatory requirements.
• Builds trusted relationships and works effectively with a wide range of stakeholders.
• Brings a thoughtful and inclusive leadership style, supporting and developing others to succeed.
• Is comfortable working with ambiguity and translating complex information into clear recommendations and actions.
• Shares our commitment to delivering fair, sustainable and customer-focused outcomes.

This is an exciting opportunity for someone who enjoys combining strategic thinking with practical delivery and wants to make a meaningful contribution to the future success of the Society.

The Newcastle Building Society Group comprises of Newcastle Building Society, Manchester Building Society, Newcastle Financial Advisers and Newcastle Strategic Solutions. Our purpose, connecting our communities with a better financial future inspires and directs our activities.

As an inclusive employer and member owned mutual, we aim to reflect the diverse communities we serve and encourage applications from candidates of all backgrounds. We believe everyone should feel valued, respected, and celebrated for who they are, we want colleagues to feel this is a place they belong. A place to be you.

As well as receiving a competitive annual salary based on above-market pay scales, our reward package includes:

• Corporate bonus scheme (on target 15%, up to a maximum 22.5%)
• Pension scheme (up to 9% employer contribution)
• Annual performance related pay reviews
• Colleague mortgage scheme
• Electric car salary sacrifice scheme
• Life assurance (4x salary) and income protection
• Access to our financial advisers
• Access to a range of high street and online discounts

• A 35-hour weekly contract - We are happy to talk flexible working and welcome discussions
• 30 days' annual leave + bank holidays
• The option to buy and sell up to 5 days' holiday
• Hybrid working (typically 3 days' home based)
• Above statutory family leave entitlement - 3 months full pay, 3 months half pay, regardless of gender or route to parenthood

• Private medical insurance
• Access to a health cash plan through a Medicash scheme
• Access to an employee assistance programme
• Free onsite gym at our Cobalt head office and access to discounted gym's
• Two paid volunteering days' each year
• Cycle to work scheme

Recognising there's no one-size-fits-all approach to recruitment, we're committed to ensuring every candidate has the opportunity to showcase their full potential throughout the recruitment process. We strive to make our processes as accessible as possible, if there are any ways in which we can provide support or make adjustments, we would love to discuss this with you, you can contact your Recruiter for this vacancy at

Newcastle Building Society