Mortgage Loan Officer

This position will report onsite to the Bend-Old Mill and is possibly eligible for a hybrid onsite and remote work arrangement for those who meet the program requirements.

• The full salary range for the Mortgage Loan Officer position is $20.00 to $30.00 per hour.
• Spanish-language differential:
  Candidates who pass the Spanish language assessment will be eligible to earn an additional $1-$2 per hour.
• Commissions: This position is eligible to earn commissions in addition to base salary. Commissions range from $0 - no max with the average Mortgage Loan Officer earning $9,500 per month over the past 18 months. We are making changes to future commission schedule that we anticipate increasing the average commissions earnings to $12,000 per month and ranging from being $10,000 to $15,000 per month.
• Incentives: This position is eligible for monthly incentives that range from $5.00 to $30.00, per sold product/service.
• Annual Incentive: In addition, all SELCO team members receive an annual incentive based on how well SELCO meets the prior year’s strategic business goals. This incentive is calculated using the team member’s prior year eligible earnings (commissions are NOT eligible earnings, but base pay is) and ranges from 0%-12% (with the average payout over the last five years being 11.07%).

Our team’s well-being is a priority, and we’re proud to offer a comprehensive and holistic benefits package for team members and their families.

• Medical, dental, vision, long-term disability, and life insurance
• 401(k) retirement plan (with guaranteed employer contributions)
• Paid time off for personal and volunteer hours, as well as 10 paid holidays per year
• Additional programs and benefits include wellness and educational reimbursements, an employee assistance program, discounted rates on select SELCO services, and more.

Promote SELCO Mortgage and generate mortgage loan business.

• Demonstrate adaptability and leadership skills, and uphold SELCO’s Mission Statement, Corporate Values, Service Promises and Exceptional Customer Service Standards.
• Adhere to federal and state regulations, SELCO policies, confidentiality requirements, and other compliance obligations.
• Interact with internal and external customers in a warm and friendly manner, demonstrate a sincere interest and willingness to help.
• Consistently achieve individual performance goals and contribute to department and organizational objectives.
• Represent SELCO with a high level of integrity and professionalism.
• Adapt to and support change to accomplish SELCO’s goals and objectives.
• Actively participate in and/or lead required meetings and trainings.
• Perform other duties as assigned.

• Interview mortgage loan applicants and review credit and other criteria to determine proper mortgage loan program.
• Respond and follow-up on mortgage inquiries in a timely manner.
• Assist mortgage applicants with loan application process.
• Ensure that each mortgage loan is processed in a timely and accurate manner from the initial interview to submission and through funding.
• Maintain and demonstrate thorough knowledge of mortgage loan program specific requirements.
• Develop mortgage loan business through seminars, contact with realtors, contractors, other institutions, and potential borrowers.

The position requires:

• Exceptional customer service skills by using the GVAL-HI approach to providing service. Greet people. Value them. Ask how you can help. Listen. Help them. Invite them back.
• Ability to discover member needs to effectively cross-sell SELCO’s products and services.
• Effective communication and active listening skills through all methods of interaction (e.g., in person, via phone, and in writing).
• Str…