Cash Associate; Accounts Receivable

Position: Cash Applications Associate (Accounts Receivable)
At Veritext, we focus on the details – so legal teams can focus on the case.

About the role:

Providing our clients with exceptional service is the foundation of our business. The Cash Applications Associate (Corporate) accurately applies payments, minimizing client confusion and alleviating collection efforts. The Associate works collaboratively with Veritext colleagues, exhibiting Veritext Values; ensures that all client (internal and external) communications are handled in a professional, timely and courteous manner; communicates necessary information timely, accurately and effectively;

reports incidents to management; welcomes new projects and ideas; continuously work to enhance job knowledge while bringing value to role.

What you'll get to do:

Process & apply all incoming payments from Lockbox, EFT & Credit cards to client invoice(s) accurately & timely

Understand Company targets and strive to meet and exceed Understand Veritext products and services, their value and commensurate fees Resolves issues and escalate/communicate as needed to ensure prompt and accurate resolution; assist clients in various requests such as confirming bank information and providing direct deposit forms

Ensure that cash receipts, discounts and adjustments are accurately posted to client accounts in a timely manner (includes checks, credit cards and ACH payments)
Research duplicate payments, over payments and unapplied cash and takes appropriate action to bring to resolution in timely manner

Strive to meet and exceed financial targets and metrics

Reconcile receipt batches to ensure they balance and tie back to bank deposits

The kind of teammate we’re looking for:2+ years of related experience

Proficiency in MS Office required

Proficiency in relevant financial software packages and applications

Must possess excellent written and verbal communication skills

Customer service oriented with strong interpersonal skills

Dedicated professional with the ability to respond to requests promptly and accurately

What’s in it for you:

Competitive compensation and total rewards package including comprehensive medical, dental and vision insurance as well as company-paid life insurance, short-term and long-term disability insurance

Earned wage access: get a portion of the wages you earned prior to payday Matched 401(k) to help you save for your future

Hybrid or remote work structure for most roles (based on business needs)
Healthy work-life balance: paid time off, Paid Parental Leave, tuition reimbursement and more Employee equity and referral programs: when we succeed, you succeed!

Extensive mental health and wellness benefits – to help you feel your best and thrive personally and professionally

Veritext Cares: our commitment to making a difference beyond the workplace, supporting local causes and paying it forward to the communities we live and work in Learning and development opportunities including ongoing training, mentorship, and access to resources that support your personal and professional growth

Engaging, collaborative, inclusive culture that values curiosity, initiative, and creativity with unique programs like Veritext Summer Camp and Wellness Week– because work should be rewarding and fun!

About Veritext:

Veritext is the global leader in technology-enabled court reporting services and litigation support solutions with a proven track record of industry excellence. For law firms, government agencies and enterprise corporations, we provide access to innovative technologies and remote solutions, the highest-quality network of reporters and legal videographers, unmatched expertise in multiparty and complex litigation, unparalleled client service, and state-of-the-art conference spaces across North America.

Veritext is committed to…