Part-Time Loan Sales Specialist, Evenings & Weekends; Remote

Reprise Financial is on a mission to simplify the financial journey for our customers, making personal loans accessible and transparent. We leverage technology and a customer-first approach to provide fast, reliable personal loans of up to $25,000, ensuring our clients receive the support they need without hidden fees or complex terms. Our commitment to integrity and clarity allows us to foster trust and empower individuals to take control of their finances.

At Reprise Financial, we foster a workplace built on innovation, collaboration, and kindness. Our mission to simplify the financial journey for our customers inspires us to exceed expectations and make a meaningful impact.

We provide the tools, resources, and support for employees to thrive in a dynamic, customer-focused environment. Transparency, continuous improvement, and open communication drive our culture of trust and excellence, where new ideas are valued, and growth is encouraged.

Join Reprise Financial and be part of a team where your contributions are recognized, and you have the opportunity to innovate, grow, and make a positive difference.

Our team is looking for positive, enthusiastic individuals to support customers in a part-time Loan Sales role focused on text-based communication. Reprise Financial is a fast-growing consumer finance lender that provides personal loan solutions through a convenient online process. In this role, you will engage with customers and potential customers across the country through clear, friendly, and professional written messaging, helping them understand their loan options and move confidently through the application process.

This position requires availability for evening, night, and weekend hours to support customers when they need us most.

• Work independently in a fast-paced remote environment while staying aligned with management guidance, team expectations, and customer communication standards.

• Communicate with customers primarily through text-based channels, using clear, professional, accurate, and customer-friendly written communication.

• Respond to customer questions, concerns, and objections through thoughtful written messages that build confidence and keep the application process moving forward.

• Engage with customers who have started the application process, providing timely support, education, and next-step guidance related to their loan options.

• Apply a strong understanding of loan sales, customer needs, and product value to tailor messaging and help customers evaluate available lending options.

• Build strong rapport and trust with customers by using friendly, polished, and persuasive writing that reflects Reprise Financial’s customer-first approach.

• Guide customers through the loan application process, including verifying information, assisting with document uploads, answering questions, and addressing objections.

• Maintain accurate, detailed notes and documentation in internal systems to support a smooth customer experience and clear application history.

• Manage multiple customer conversations and application tasks efficiently while meeting service, quality, and response-time expectations.

• Complete sales and product training to strengthen knowledge of loan products, customer messaging, objection handling, and internal systems.

• Follow Reprise Financial policies and procedures, as well as applicable state and federal lending laws and compliance guidelines.

• Meet or exceed monthly performance metrics while actively seeking feedback and using coaching to improve communication quality, sales effectiveness, and customer outcomes.

• Knowledge of consumer lending products, credit…