Credit Controller - Temp to Perm

Full job description

Milton Keynes | Temp to Perm | £15.38 - £17.95 per hour

Are you an experienced Credit Controller looking for your next opportunity with a company where you can develop your skills and build a long-term career?

We are currently recruiting for a Credit Controller to join a well-established business in Milton Keynes on a temp-to-perm basis.

This is an excellent opportunity for someone with a background in credit control or accounts receivable who enjoys building customer relationships, resolving queries and taking ownership of their accounts.

£16.00–£20.00 per hour, depending on skills and experience

Temp-to-perm opportunity

Office-based while temporary

Once permanent, hybrid working: 4 days in the office and 1 day working from home

Milton Keynes location

Opportunity to develop your credit control and wider finance skill set

Supportive finance team and a business offering long-term career potential

Working closely with the Financial Controller, you will be responsible for managing an assigned portfolio of accounts and ensuring outstanding debt is effectively controlled and collected.

• Proactively managing aged debt and reducing outstanding balances.
• Contacting customers by telephone, email and letter to negotiate payment of overdue invoices.
• Negotiating payment plans and agreeing appropriate repayment arrangements where required.
• Reconciling customer accounts to establish accurate debt positions.
• Placing accounts on hold when agreed credit limits are exceeded.
• Identifying and allocating customer payments accurately and within agreed timescales.
• Responding promptly and professionally to customer account queries.
• Investigating invoice discrepancies and ensuring required corrections are communicated to the relevant teams
• Conducting credit reviews and recommending appropriate credit limits for new and existing customers.
• Providing advice to Customer Service and Order Processing teams regarding customers with low credit limits or previous bad debt.
• Communicating information regarding bad debtors to relevant clients and representatives and working collaboratively on repayment plans.
• Ensuring credit memos are processed accurately and within company guidelines.
• Managing cash allocation and lockbox activities.
• Reviewing accounts on hold daily and releasing accounts where appropriate.
• Setting up new customer accounts and ensuring all information is accurate and complete.
• Providing cover for colleagues when required.
• Supporting ad-hoc finance projects and other duties as directed by the Financial Controller.

• At least 1 year's experience in Credit Control, Accounts Receivable or a similar finance role.
• Good working knowledge of Microsoft Excel and Word.
• Excellent verbal and written communication skills.
• Strong attention to detail and accuracy.
• Good problem-solving skills.
• The ability to negotiate confidently and professionally with customers.
• A proactive approach to managing outstanding debt.
• The ability to prioritise effectively and adapt to changing workloads.
• A professional and customer-focused approach.
• GCSEs including Maths and English (Grade C/4 or above) are desirable.

This is more than just a temporary Credit Control position. For the right candidate, it offers a genuine opportunity to secure a permanent position, develop your finance career and become part of an established business.

If you're an enthusiastic Credit Controller who enjoys taking ownership of your workload and is looking for a role with long-term potential, we'd love to hear from you.

Please note due to the volume of applications we receive you will only be contacted if we are progressing your application