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Bankruptcy & REO Specialist

Remote / Online - Candidates ideally in
Grand Rapids, Kent County, Michigan, 49528, USA
Listing for: Member First Mortgage LLC (NMLS ID# 149532)
Remote/Work from Home position
Listed on 2026-10-13
Job specializations:
  • Finance & Banking
    Banking Operations, Financial Compliance, Banking & Finance, Loan Servicing
Salary/Wage Range or Industry Benchmark: 55000 - 85000 USD Yearly USD 55000.00 85000.00 YEAR
Job Description & How to Apply Below
Member First Mortgage is hiring a Bankruptcy & REO Specialist to join our expanding Default team!

In this remote role, you’ll play a key part in supporting our Default operations by maintaining accurate reconciliations, financial records, and reports. You’ll enjoy the flexibility of working from home while also building meaningful connections with our in-office team. If you're looking to grow your career in a collaborative, family-oriented environment, we’d love to hear from you!

Founded on the credit union philosophy of 'People Helping People', we have become the trusted full-service mortgage provider to over 250 credit unions across the U.S. This philosophy, along with our core values of honesty and integrity, make careers with Member First Mortgage dynamic and rewarding through our friendly and family-oriented culture that is dedicated to the growth and success of our employees.

Benefits We

Offer:
  • Generous and competitive healthcare packages
  • Employer paid short-term and long-term disability
  • Employer paid Life Insurance
  • 100% Employer paid Vision
  • 401K Plan with match
  • 20 days PTO - no waiting periods!
  • Fun and collaborative team environment
Responsibilities
  • Strong knowledge and hands-on experience in Mortgage Servicing, including loan boarding, payment processing, escrow management, and account reconciliation.
  • Practical understanding of Bankruptcy Law and procedures (Chapters 7, 11, 13), with experience handling court filings, plans, and compliance requirements.
  • Experience managing Defaults and delinquent accounts, with the ability to assess risk, follow loss mitigation guidelines, and adhere to investor and regulatory standards.
  • Background in Finance and Loans, including interpretation of loan documents, amortization schedules, and the impact of bankruptcy on loan performance.
  • Attention to detail, strong analytical and organizational skills, and the ability to work with confidential information in a highly regulated environment.
  • Effective written and verbal communication skills, with the ability to collaborate with legal counsel, internal departments, and external stakeholders.
  • Proficiency with mortgage servicing platforms and standard office software; familiarity with compliance and reporting tools is beneficial.
  • Preferred:
    Experience in mortgage servicing, banking, or financial services; coursework or certification related to law, finance, or mortgage lending.
Qualifications
  • 3 - 5 years of similar of related experience
  • Knowledge and experience with MFM and CU investor guidelines and processes.
  • Knowledge and experience with FHLMC, FNMA, FHA, RH, VA and other know program guidelines and processes (MSHDA, etc.)
  • Knowledge of different state foreclosure, bankruptcy, and REO requirements.
  • Excellent organizational skills and attention to detail.
  • Knowledge of personal finance and basic budgeting principles.
  • Professional written and verbal communication and interpersonal skills.
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