Cash Management Specialist

Description Join a fast-paced financial operations team responsible for supporting wire transfers, money movement activities, and advisor service operations. This role combines customer support, transaction investigations, fraud prevention, and operational reviews to help ensure the secure and efficient movement of client funds.

The ideal candidate is detail-oriented, analytical, and comfortable working directly with financial advisors and internal business partners in a phone-based environment. This position offers the opportunity to develop expertise in cash management, wire operations, risk mitigation, and financial services operations while contributing to a high-performing team.

Responsibilities Review wire transactions for completeness, funds availability, special instructions, and potential risk indicators.

Investigate and document potential suspicious activity, escalating concerns to the appropriate risk and compliance teams when necessary.

Handle inbound and outbound phone calls related to wire transfer inquiries, transaction research, and issue resolution.

Partner with financial advisors, clients, and third-party institutions to ensure transactions are processed in accordance with company policies and regulatory requirements.

Serve as a resource for operational and procedural questions from internal and external partners.

Assist with reviews of wires, ACH transactions, checks, transfers, and other money movement activities.

Support team operations by managing shared mailboxes, error queues, and transaction research requests.

Participate in audits, projects, process improvements, and training initiatives.

Maintain accurate records and documentation related to transaction reviews and investigations.

Qualifications Bachelor's degree or equivalent work experience.
2+ years of experience in financial services, banking, brokerage, operations, customer service, compliance, fraud, or related areas.

Strong verbal and written communication skills.

Ability to manage multiple priorities in a fast-paced environment.

Strong attention to detail and analytical problem-solving abilities.

Comfortable working in a phone-based role with frequent interaction with advisors and business partners.

Proficiency with Microsoft Office applications, including Outlook, Teams, and Excel.

Preferred Qualifications

Experience with wire transfers, ACH processing, or money movement transactions.

Financial services operations, brokerage, treasury, or cash management experience.

Exposure to fraud investigations, compliance, anti-money laundering (AML), or risk management activities.

Familiarity with tools such as Lexis Nexis, NICE, or similar financial services platforms.

SIE, Series 7, Series 66, or Series 99 licenses.

What You'll BringA strong advisor/client-focused mindset.

Ability to think critically, identify potential risks, and make sound decisions.

Comfort working in a team-oriented, deadline-driven environment.

A willingness to learn, adapt, and contribute to continuous process improvement.

Work Environment Hybrid work schedule with a combination of onsite and remote work.

Primarily phone-based role supporting advisors and transaction-related inquiries.

Collaborative operations environment focused on service, accuracy, compliance, and risk management.

Opportunity to gain hands-on experience in wire operations, cash management, and financial services operations.

Job Type & Location This is a Contract position based out of Tempe, AZ.Pay and Benefits The pay range for this position is $20.00 - $23.00/hr individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Job Type & Location This is a Contract position based out of Tempe,…