Executive Loan Officer

Rocket is a leading provider of mortgage services through Rocket Mortgage, LLC, helping clients “Own the Dream” of home ownership. The company operates under NMLS #3030 and is listed on NMLSConsumer

Access.org, reflecting its commitment to regulatory transparency and compliance. Rocket focuses on simplifying the mortgage process and delivering a streamlined, digital-first experience. Team members contribute to making home financing more accessible, efficient, and understandable for clients across the country.

The Executive Loan Officer role is a full-time remote position responsible for guiding clients through the mortgage process from initial inquiry to closing. The Executive Loan Officer will assess client needs, explain loan options, and manage loan origination activities while ensuring compliance with internal policies and external regulations. Day-to-day responsibilities include reviewing financial information, coordinating with underwriting teams, preparing and submitting loan applications, and following up with clients to provide updates and support.

The role also involves maintaining accurate records, meeting performance and quality metrics, and collaborating with cross-functional teams to deliver an excellent client experience.

• Experience as a Loan Officer with a strong understanding of loan origination processes.
• Solid foundation in Finance, including analyzing income, assets, credit, and debt-to-income ratios.
• Knowledge of Underwriting principles and the ability to work effectively with underwriting teams.
• Strong Customer Service skills with the ability to communicate clearly, build trust, and manage client expectations.
• Familiarity with mortgage products, regulations, and industry best practices.
• Proficiency with digital tools and mortgage origination systems.
• Ability to work independently in a remote environment while meeting performance goals.
• Relevant licensing as required by state and federal regulations; NMLS registration preferred.
• Prior experience in mortgage lending or financial services is highly beneficial.