Compliance Onboarding Analyst

Title:

Compliance Onboarding Analyst

Team:
Compliance

Reports to:

Compliance Manager

Location:

Remote, United States or Latin America

Employment type:

Full-time

Caliza is commercial banking infrastructure for companies that operate across borders. Most global businesses still piece together several banks, FX providers and spreadsheets to move money. Caliza replaces that with one platform and API: hold USD accounts, collect and pay in 33+ currencies, and convert between fiat and stable coins, over local rails, SWIFT or stable coins, in minutes instead of days. On top of that, we’re building the treasury layer: programmable accounts, approval policies, automated reconciliation and working capital, run by a customer’s finance team or their AI agents.

Our customers are importers, exporters, FX brokers, payment companies and fintechs across the Americas, Europe, Africa and Asia. We’re licensed and regulated across our core markets, and our team has built financial infrastructure at Visa, Nubank, EBANX, Flutterwave, Upstart, Intuit and Silicon Valley Bank.

Initialized Capital, Better Tomorrow Ventures, Abstract Ventures, New Form Capital, QED Investors, Valor Capital and Quona Capital, along with the founders of Flutterwave, Chipper Cash, Rappi, Pomelo, Dock, Remesa Online and Anchorage.

You will run Caliza's customer onboarding queue day to day. That means reviewing new business customers and integrator partners, getting the documentation we need, and making well-reasoned approval decisions quickly. Every customer who moves money on Caliza comes through you first. You will work closely with the Compliance Manager, Sales, Customer Success, and Operations, and you will help shape how onboarding scales as our volume grows.

Own real-time customer onboarding. Review new applications as they arrive, chase missing information, and follow up with customers and partners until each file is complete.

Own document review for onboarded customers. This includes KYB and KYC: corporate documents, beneficial ownership, IDs, proof of address, source of funds and wealth, licences, and business activity, checked against our risk-based requirements.

Run sanctions, PEP, and adverse media screening, and work through potential matches.

Run daily onboarding triage, investigation workflow, and disposition tracking. Assign risk ratings, document your rationale, and elevate high-risk or enhanced due diligence cases to the Compliance Manager.

Support periodic reviews and refresh files when customer information changes or triggers fire.

Build and document onboarding procedures, checklists, and decision guides, and keep them current as products and corridors change.

Act as the primary point of contact for onboarding-related inquiries from examiners and correspondent banks. Pull customer files, answer due diligence questions, and prepare evidence, in coordination with the Compliance Manager.

Track onboarding metrics, such as turnaround time, backlog, approval and decline rates, and outstanding requests, and flag bottlenecks.

2-4 years in KYC, KYB, or customer onboarding at a fintech, payments company, money services business, crypto business, or bank.

Hands-on experience reviewing corporate documents and identifying beneficial owners, including multi-layered and cross-border ownership structures.

Working knowledge of US BSA/AML requirements, including the Customer Due Diligence Rule, and of sanctions screening.

Sharp attention to detail, with clear, concise case notes that would satisfy an examiner.

Comfort managing a live queue with service-level targets while juggling customer follow-ups.

Professional working fluency in English.…