Bank Fraud Analyst

As a Fraud Analyst, you will be responsible for completing daily fraud monitoring and fraud investigations. You will maintain record keeping for the prevention and reaction to fraud and losses and evaluate the effectiveness of the fraud monitoring process and reporting. You will be providing fraud support to the entire Bank by responding to notifications of suspicious activity and directing actions to limit losses.

In addition, you will be accountable to report fraud risk and escape fraud events to the Fraud Investigations Manager daily.

• Monitoring and acting on daily transaction alerts to mitigate customer or bank losses and complying with the Bank Secrecy Act as well as providing direct support to customers who are victims of fraud.
• Completing daily Currency Transaction Reporting (CTR), OFAC and Anti-Money Laundering (AML) processing.
• Responding to the department helpdesk in accordance with the established service level agreement.
• Supporting security device management, granting access requests, and being a resource for branch questions.
• Completing research for fraud related subpoenas, primarily production of surveillance pictures, and acting as a liaison for law enforcement on fraud cases.
• Acting in a timely manner to reported fraud or suspicious account activity, directing branch or other staff on specific actions to limit loss.
• Working with customers, branches, and when appropriate, Adult Protective Services in instances of suspected elder financial abuse.
• Maintaining fraud records according to established criteria including fraud communications, BSA retention, and reporting of Verafin case files.
• Analyzing effectiveness of current fraud processes against actual events and providing input to the department manager.

• You have a High School Diploma, G.E.D. or equivalent.
• You have a minimum of 2-3 years of Retail Banking or Operations experience.
• You may have Bank fraud or other fraud investigative experience.
• You are proficient in Windows Office Suite (Word, Excel, Outlook)
• You have strong analytical skills and the ability to learn from experience and adjust processes accordingly.
• You have the ability to multitask and handle interruptions while remaining focused on priorities.
• You work with minimal supervision and have excellent organizational, problem-solving, and decision-making skills.
• You have strong interpersonal skills including professional etiquette and service mentality.
• You are skilled at business communication, both verbal and written.
• You have a strong professional demeanor and high regard for confidentiality.
• You can travel to other Peoples Bank locations and off-site for meetings and/or training as required.
• You have the ability to model the Peoples Bank Mission, Vision, and Values.

This position description is not intended to cover or contain a comprehensive list of all functions, duties or responsibilities that are required in this position. Functions, duties, or responsibilities are subject to change at any time with or without notice.

* For a comprehensive job description please contact HR department at Human

We ensure that YOU are provided with dedicated, tailored support from our existing team. We admire your passion for growth and self-fulfillment, so we offer engaging professional development and career advancement opportunities. In addition, you will be working with a widely supportive HR team with a wealth of knowledge across a variety of areas.

For over 100…