Accts Receivable Rep II, III, or Senior, DOE

Accounts Recievable Rep II, III, or Sr DOE Work from home within Idaho, Oregon, Utah, and Washington. Preference will be given to current employees and candidates who reside in Idaho or Utah.

Build a career with purpose. Join our Cause to create a person-focused and economically sustainable health care system.

Every day, Cambia’s dedicated team of Accts Rec Rep II, III, or Sr DOE is living our mission to make health care easier and lives better. As a member of the Treasury and Cash Management team, our Accts Rec Rep II, III, or Sr performs tasks associated with the management of the Cambia accounts receivable processes to ensure timely and accurate handling of past due/delinquent accounts – all in service of creating an economically sustainable health care system.

Do you have strong organization and time management skills? Do you have a passion for interacting with others? Then this role may be the perfect fit.

• The Accounts Receivable Rep II would have a high school diploma and solid performance for a sustained period of time in the level I or 2 years of experience in accounts receivable, collections, or treasury capacity, or an equivalent combination of education and work related experience.
• The Accounts Receivable Rep III would have a high school diploma and solid performance for a sustained period of time in the level II or 3 years of experience in accounts receivable, collections, or treasury capacity, or an equivalent combination of education and work related experience.
• The Accounts Receivable Rep Sr would have a high school diploma and solid performance for a sustained period of time in level III or 4 years of experience in accounts receivable, collections, or treasury capacity, or an equivalent combination of education and work related experience.

• Demonstrated ability to apply basic mathematical concepts and calculations.
• 10-key by touch - 8,500 KPH or 40 WPM keyboarding / typing.
• Strong interpersonal skills.
• Demonstrated excellence in written, verbal and listening communication skills.
• Experience using and navigating through a variety of personal computer software applications, including Excel and Word.
• Demonstrated negotiating skills, with the ability to be assertive and persuasive.
• Working knowledge of general office practices and procedures.
• Ability to work as part of a team and interact effectively with others.
• Demonstrated strength in attention to detail.
• Working knowledge of accounts receivable and delinquency processes.
• Experience with AI tools and technologies to enhance productivity and decision-making in professional settings highly desired

• Requirements of level II in addition of:
• In-depth knowledge of accounts receivable and delinquency processes.
• Demonstrated problem solving abilities with minimal review of work required.

• Requirements of level II and III in addition of:
• Proven ability to lead, train, coach and/or mentor.
• Advanced understanding of all aspects of the Delinquency Policy & Procedures and Delinquency Definitions.
• Demonstrated ability to work in high-pressure circumstances on multidisciplinary, unconnected tasks, with little or no supervision and produce detailed work during periods of high volume demands.

• Fields incoming and outgoing calls to customers about past due or delinquent accounts, handling high call volumes with ease and confidence.
• Provides customer service to internal and external customers, maintaining a customer-focused approach toward their financial difficulties.
• Performs ongoing accounts receivable management consistent with Cambia Delinquency Policies to ensure timely receipt of payments.
• Documents account notes with full and complete…