Mortgage Servicing Investor Reporting - Business Analysis Advisor Job Philadelphia Pennsylvania USA,Finance & Banking

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Business Analysis Advisor within PNC's Retail Bank Operations - Mortgage Servicing Investor Reporting organization, you will be based remotely.

The Mortgage Investor Operations team is seeking candidates with direct and recent experience within Mortgage Servicing Investor Operations, supporting Fannie Mae (FNMA), Freddie Mac (FHLMC), Ginnie Mae (GNMA), private investors, or portfolio servicing environments.

The scope of Retail Bank Operations is impressively broad and encompasses a wide range of critical functions. These include managing the cash needs for our branch and ATM networks, printing and mailing important bank documents, and handling both inbound and outbound collections for home lending, automobile, and card services. Additionally, Retail Bank Operations focuses on loan mitigation and investor operations, developing process improvement and automation opportunities, overseeing the daily processing of cash and check deposits, bill payments, and executes strategic quality management functions.

Successful

candidates will typically come from backgrounds such as:

Investor Accounting Analyst
Investor Reporting Analyst
Mortgage Servicing Analyst
Investor Operations Analyst
Mortgage Accounting Analyst
Investor Remittance Specialist
Mortgage Servicing Business Analyst
Investor Cash Management Analyst
Servicing Transfer Analyst
Mortgage Loan Administration Analyst

Required Experience

Mortgage Servicing Operations
Investor Reporting
Investor Accounting
Investor Remittance Processing
Loan Administration
Servicing Transfers
Investor Cash Management
Default Cash Operations
Custodial Account Management
Mortgage Insurance Claim Processing
Investor Reconciliations
Escrow Reconciliations
Principal & Interest (P&I) Reconciliations
Tax & Insurance (T&I) Reconciliations
Corporate Advance Processing
Recovery and Liquidation Proceeds
Investor Compliance Monitoring

Agency and Investor Experience

Fannie Mae (FNMA)
Freddie Mac (FHLMC)
Ginnie Mae (GNMA)
FHLB
Private Investor Portfolios

Systems Experience Strongly Preferred

MSP (Mortgage Servicing Platform)
Black Knight / ICE MSP
Servicing Director
Mortgage Investor Reporting Systems
Monarch
Passport

Business Analysis Expectations

Analyzing investor servicing requirements
Identifying operational risks and control gaps
Performing reconciliation analysis
Researching and resolving investor discrepancies
Conducting root cause analysis
Supporting process improvement initiatives
Developing operational reporting and controls
Translating servicing requirements into operational solutions

What Will Make a Candidate Stand Out

Investor Accounting & Reporting
Fannie Mae Investor Reporting
Freddie Mac Investor Reporting
Ginnie Mae Reporting
Investor Remittance Processing
Custodial Reconciliations
P&I Reconciliations
T&I Reconciliations
Default Cash Operations
Mortgage Servicing Finance
MSP / Black Knight
Servicing Transfers
Corporate Advance Recovery
Mortgage Insurance Claim Processing

This position may be eligible for remote work in select geographic locations, subject to approval by PNC. If approved, work must be conducted from a quiet, secure, and confidential home-based workspace. Occasional in-office participation may be required based on business needs.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

Directs the research, discovery, collection and interpretation of business requirements. Participates in the development and