Credit Manager

Consider joining the MX Holdings family as a Credit Manager (Manufacturing) in our St. Louis, MO location.

The Credit Manager is responsible for leading Pennex credit activities and managing customer credit risk. Reporting to the Credit Manager of Domestic Ops, this role is accountable for sound credit decisions, collection performance, disciplined management of customer credit exposure, and continuous improvement of credit and collection processes.

The Credit Manager oversees the Pennex customer credit portfolio, manages complex collection matters, supports credit insurance and claims activities, and prepares recommendations for the Credit Committee when credit requests exceed delegated approval authority.

This position is eligible for a Hybrid with three days in the St. Louis office and two days remote based on business needs.

• Owns all credit and collection responsibilities for Pennex and oversees the related accounts receivable function.
• Establishes and reviews customer credit limits through comprehensive analysis, including financial statement review, operational assessment, payment history, credit references, and customer discussions.
• Conducts ongoing reviews of existing customer credit limits, including formal annual reviews, and documents decisions and recommendations.
• Exercises credit approval authority up to $250,000 and prepares credit reviews, recommendations, and supporting analysis for Credit Committee consideration of requests exceeding $250,000.
• Leads, coaches, develops, and evaluates a team of two employees supporting Pennex credit and accounts receivable activities; sets priorities, assigns work, monitors performance, and ensures appropriate cross-training and coverage.
• Secures credit insurance when appropriate and manages required documentation, renewals, and claim activity.
• Monitors customer payment performance and credit exposure to ensure adherence to established terms and limits.
• Partners with sales, operations, administration, and finance teams to identify and resolve disputes, billing issues, and other causes of payment delay.
• Provides collection guidance and escalation support, assumes responsibility for difficult or high-risk accounts when needed, and develops payment plans for customers experiencing cash-flow challenges.
• Manages nonperforming or bankrupt accounts, including filing insurance and bankruptcy claims and coordinating legal action when appropriate.
• Develops, implements, and maintains Pennex credit policies, procedures, controls, metrics, and reporting in alignment with enterprise credit practices.
• Drives continuous improvement across credit and accounts receivable processes, including stronger risk visibility, documentation, workflow consistency, and team effectiveness.
• Keeps the Credit Manager of Domestic Ops informed of significant exposures, delinquency trends, customer disputes, and matters requiring escalation.
• Performs other duties as assigned.

Education and Experience

• Bachelor’s Degree in Accounting, Finance, Math or related field. MBA Desired.
• 7+ years of progressive commercial credit and collections experience, including complex credit analysis and customer risk management.
• Demonstrated experience leading, supervising, or formally directing the work of others.
• Experience preparing credit recommendations and communicating risk-based decisions to senior stakeholders.

Preferred Qualifications

• Experience in a manufacturing, metals, distribution, or similarly complex business environment.
• Experience with credit insurance, bankruptcy claims, approved legal-collection processes, and ERP-based credit and accounts receivable processes.
• Experience with Microsoft Dynamics 365 or a comparable ERP platform.

Required Skills/Abilities

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