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Bilingual Individual Wealth Administrator

Remote / Online - Candidates ideally in
Ottawa, Ontario, Canada
Listing for: Equitable-C
Full Time, Remote/Work from Home position
Listed on 2026-10-25
Job specializations:
  • Finance & Banking
    Banking & Finance
  • Customer Service/HelpDesk
    Banking & Finance, Bilingual
Salary/Wage Range or Industry Benchmark: 60000 - 85000 CAD Yearly CAD 60000.00 85000.00 YEAR
Job Description & How to Apply Below

Support Individual Wealth administration at Equitable from your home office, using French and English client service skills daily. Handle transactions accurately across registered products.

As an Individual Wealth Administrator, you will administer new business and in-force transactions for Non-Registered plans, RRSPs, TFSAs, and FHSAs. You will assess service requests, support advisors and policyholders, and provide plain-language communication through email and phone. Your work includes transaction processing, account reconciliation, indexing, and project participation.

Key Responsibilities:
  • Administer segregated funds, GIAs, and legacy products
  • Process policy changes, rollovers, deposits, and surrenders
  • Respond to client emails and inbound calls
  • Reconcile accounts and investigate basic discrepancies
  • Complete indexing, mail handling, and project work
Requirements:
  • Fluency in French and English, spoken and written
  • Commitment to detail, accuracy, and client service
  • Strong analytical, organizational, and problem-solving skills
  • Intermediate Excel and excellent PC skills
  • Degree, diploma, or equivalent work experience

Bring bilingual communication, transaction accuracy, and Individual Wealth knowledge to Equitable’s client-focused administration team.

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