Laundering Liaison Officer

We have a fantastic opportunity for a driven and motivated Money Laundering Liaison Officer to join our 1st Line Financial Crime team. This is a collaborative, fast-paced environment where you’ll play a vital role in safeguarding customers by assessing business banking referrals linked to higher-risk customers, including those impacted by Politically Exposed Persons (PEPs) and sanctions. We’re looking for someone eager to learn, confident in their judgement and able to build strong relationships while working closely with colleagues across the business.

In this role, you’ll analyse and interpret complex information to assess risk, review both new and existing higher-risk business customers and make well-informed decisions that support the bank’s financial crime strategy. You’ll bring strong organisational skills, the ability to work independently and stay results-focused, alongside excellent communication skills to engage effectively with stakeholders, including at senior level. A solid background in Anti-Money Laundering (AML) and economic crime, coupled with knowledge of onboarding business customers, financial crime policies and banking operations, will be essential, as will your understanding of risk across different customer types and industry sectors.

Day to day, you’ll risk assess our customers, determine risk ratings and provide clear guidance to colleagues across the organisation. With a broad range of business banking products to consider, your attention to detail, efficiency and ability to quickly get to grips with new information will be key to your success in this important and rewarding role.

At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.

For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at either our Glasgow or Northampton office.
If you’re based at our Glasgow office, this will apply from 1 April 2027 and ahead of that there will be a need to regularly connect with colleagues for collaboration events. You can also find out more about our approach to hybrid working here.

Virgin Money is now part of Nationwide

Nationwide acquired Virgin Money in October 2024. Virgin Money continues to serve customers on the high street, and there will be a phased and considered integration over the coming years.

You’ll be employed by Nationwide from day one, delivering real impact and benefit ting from a highly competitive range of benefits. We’re a workplace where you’re rewarded, recognised and celebrated.

In this role, you’ll take ownership of completing customer risk assessments for business customers across a wide range of products and policies, using your expertise and judgement to evaluate due diligence and manage varied workloads, including complex cases and queries. As part of this, the role will include customer outreach via outbound/inbound telephony to obtain relevant due diligence information. You’ll act as a trusted Subject Matter Expert in Financial Crime processes and procedures, confidently interpreting policy and providing clear, practical guidance on Anti-Money Laundering (AML), Counter-Terrorist Financing (CTF), sanctions and bribery risks.

You’ll also play a key role in building strong, effective relationships across Financial Crime Operations and wider business and risk teams, often engaging at a senior level to influence outcomes and support decision-making. Alongside this, you’ll continually look for ways to…