Fraud Prevention Analyst

Our client, a leading financial services provider operating in Benoni, Gauteng
, is seeking a vigilant and analytical Fraud Prevention Analyst. This role is pivotal in safeguarding the company's assets and reputation by identifying, investigating, and mitigating fraudulent activities across various platforms and transaction types. The ideal candidate will possess a keen eye for detail, strong analytical skills, and a thorough understanding of fraud detection techniques and risk management principles. This position offers a hybrid work arrangement, allowing for a balance between in-office collaboration and remote work flexibility.

Based in Benoni, Gauteng
, the Fraud Prevention Analyst will work closely with operations, customer service, and IT teams to implement effective fraud prevention strategies. The role involves constant monitoring and proactive response to emerging fraud trends.

• Monitor and analyze transaction data to detect suspicious patterns and potential fraudulent activities in real-time.
• Investigate reported fraud cases, gathering evidence, and documenting findings thoroughly.
• Implement and refine fraud detection rules and parameters within fraud management systems.
• Collaborate with internal teams (e.g., Customer Service, Operations, IT) to resolve fraud incidents and prevent future occurrences.
• Prepare detailed reports on fraud trends, investigation outcomes, and recommendations for process improvements.
• Stay updated on the latest fraud schemes, emerging threats, and industry best practices in fraud prevention.
• Assist in developing and delivering fraud awareness training to staff.
• Contribute to the continuous improvement of fraud detection and prevention strategies.
• Manage and maintain fraud case management systems.
• Communicate effectively with external parties, such as law enforcement or payment processors, when necessary.

• Bachelor's degree in Criminology, Business Administration, Finance, or a related field.
• Minimum of 3-5 years of experience in fraud investigation, risk management, or a similar role within the financial services or e-commerce industry.
• Strong understanding of common fraud typologies, detection methods, and prevention strategies.
• Proficiency in data analysis tools and techniques; experience with SQL is highly desirable.
• Excellent analytical, problem-solving, and critical thinking skills.
• High attention to detail and ability to work meticulously.
• Strong written and verbal communication skills, with the ability to document investigations clearly.
• Ability to work under pressure and manage multiple cases simultaneously.
• Experience with fraud management systems (e.g., Feedzai, NICE Actimise) is an advantage.
• Familiarity with the Benoni, Gauteng business environment is beneficial.

• Competitive salary and potential for performance-based bonuses.
• Comprehensive medical aid and retirement benefits.
• Opportunities for professional development and specialized training in fraud prevention.
• Hybrid working model promoting work-life balance.
• Supportive and collaborative team environment.
• Exposure to cutting-edge fraud detection technologies.
• Career advancement opportunities within a growing company.
• Work within the vibrant Benoni, Gauteng area.