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Senior Non-Fraud Investigations Specialist; Billing Disputes Remote

Remote / Online - Candidates ideally in
Ankeny, Polk County, Iowa, 50021, USA
Listing for: First National Bank of Omaha
Full Time, Remote/Work from Home position
Listed on 2026-11-01
Job specializations:
  • Finance & Banking
    Financial Crime
Salary/Wage Range or Industry Benchmark: 37000 - 60000 USD Yearly USD 37000.00 60000.00 YEAR
Job Description & How to Apply Below
Position: Senior Non-Fraud Investigations Specialist (Billing Disputes) – Remote

First National Bank of Omaha (FNBO) is seeking a Non-Fraud Investigations Senior Specialist to help protect customers against billing disputes and to investigate, analyze, and resolve disputes with sensitivity to vulnerable customers.

The role includes researching chargebacks, responding to merchants, coordinating with law enforcement when needed, and ensuring compliance with regulations. A remote training class begins 11/30/2026, with ongoing CST hours 8:00am–5:00pm, Monday through Friday.

The Senior Non-Fraud Investigations Specialist (Billing Disputes) – Remote role at First National Bank of Omaha is now open for applications in IA, United States.

All applications are reviewed carefully by our team.

This is a Full Time role.

The position is based in IA, United States.

This opportunity is part of our work in Finance, Legal.

The advertised compensation is 37.000 - 60.000.

Position Requirements
10+ Years work experience
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